SHAWN SKINNER
Hemet,CA
Summary
Compassionate and detail-oriented professional with strong communication and problem-solving skills, experienced in supporting individuals in high-stress and fast-paced environments. Proven ability to remain calm under pressure, provide empathetic customer support, and accurately document sensitive information while maintaining confidentiality. Skilled in multitasking, collaboration, and remote work productivity, with a strong commitment to helping people access resources and feel supported during challenging situations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Supervisor
United Parcel Service
Baldwin Park, CA
07.2020 - Current
- Lead and develop a team of hourly employees, improving efficiency, safety, and accuracy in package handling and warehouse operations.
- Direct daily workgroup activities, ensuring on-time sorting, loading, and dispatch of packages while consistently meeting operational targets.
- Champion safety and compliance initiatives, achieving full adherence to company policies, corporate standards, and OSHA regulations.
- Monitor performance metrics and implement process improvements, boosting productivity and operational accuracy.
- Foster collaboration and clear communication across teams and departments, strengthening workflow and employee engagement.
- Oversee administrative functions, including training documentation and timecard management, to support efficient workforce operations.
In-House Security Officer
Dodger Stadium
Los Angeles, CA
03.2025 - 12.2025
- Greet guests and conduct visual and physical screenings to prevent prohibited items from entering the stadium.
- Verify credentials for restricted areas and monitor access points to maintain secure operations.
- Patrol assigned sections and assist with crowd management to ensure a safe and orderly event environment.
- Respond to emergencies, guide guests to safety, and provide assistance to individuals with special needs.
- Enforce stadium policies, reporting illegal or improper behavior, including violations related to alcohol consumption.
- Protect stadium assets and property, maintaining a secure environment for guests, staff, and vendors.
Package Handler / Warehouse Associate
United Parcel Service
11.2016 - 07.2020
- Safely handled, lifted, and transported packages of various sizes and weights to support efficient warehouse operations.
- Loaded and unloaded shipments onto conveyor belts, trucks, and pallets, ensuring accuracy and timeliness.
- Scanned packages to verify information, sorted items into correct groupings, and prepared them for delivery.
- Maintained a clean, organized, and hazard-free workspace; restocked supplies and operated warehouse equipment as required.
- Followed all company safety, security, and compliance policies, consistently meeting performance and safety standards.
- Collaborated with team members and supervisors to achieve productivity goals and maintain smooth daily operations.
Education
High School Diploma -
South Hills High School
West Covina, CA05-2016
Skills
- Teamwork and collaboration
- Customer service
- Friendly, positive attitude
- Multitasking
- Problem-solving
- Attention to detail
Certification
Guard Card #G6780546
Timeline
In-House Security Officer
Dodger Stadium
03.2025 - 12.2025
Supervisor
United Parcel Service
07.2020 - Current
Package Handler / Warehouse Associate
United Parcel Service
11.2016 - 07.2020
High School Diploma -
South Hills High School