Shawnta Johnson
Mesquite,TX
Summary
I am a dedicated and highly organized Office Assistant with 8+ years of experience supporting C-level executives in fast-paced corporate environments. Proven track record of seamlessly managing complex schedules, coordinating international travel, and facilitating efficient communication across diverse teams. Adept at handling confidential information, streamlining office operations, and anticipating the needs of busy executives. Known for exceptional problem-solving skills, attention to detail, and commitment to ensuring executive productivity. Seeking to contribute my expertise in administrative efficiency to enhance the effectiveness of executive leadership within a dynamic organization.
Overview
25
25
years of professional experience
Work History
Sr. Office Assistant
City of Dallas
Dallas, TX
11.2015 - Current
Customer Service Representative
City of Dallas (Aviation)
Dallas, TX
09.2014 - 11.2015
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Receptionist
Target
Dallas, TX
03.1999 - 09.2014
- efficiently managed front desk operations in a busy environment.
- Handled multiple tasks simultaneously, such as managing phone lines, assisting customers, and coordinating visitor access
Education
High School Diploma -
Lincoln High School
Dallas, TX05-2000
Elcentro Community College
DallasSkills
- Meeting Scheduling
- Effective Problem Solving
- File Organization
- Supply Management
- Meeting Planning
- Office Administration
- Bookkeeping
- Proofreading
- Spreadsheet Management
- AAs
- Contract Assistant
- Cannon Printer (POC)
- Workday (timekeeper)
- SAP
- Advantage
- Oracle
- Gov QA (open records)
- Learning Zen
- Pinnacle CaleroISOHR related functions
Accomplishments
- Yellow Belt Certification
References
References available upon request.
Timeline
Sr. Office Assistant
City of Dallas
11.2015 - Current
Customer Service Representative
City of Dallas (Aviation)
09.2014 - 11.2015
Receptionist
Target
03.1999 - 09.2014
High School Diploma -
Lincoln High School
Elcentro Community College
Similar Profiles
TIONA WYATTTIONA WYATT
Customer Service Agent at City of DallasCustomer Service Agent at City of Dallas
Jerry WillaimsJerry Willaims
Manager of Operations at City of DallasManager of Operations at City of Dallas
George AbrahamGeorge Abraham
Airport Operations Officer at City of DallasAirport Operations Officer at City of Dallas
Flavio Cesar DelgadoFlavio Cesar Delgado
Senior Customer Service Representative at City of DallasSenior Customer Service Representative at City of Dallas
Candace AlagbadaCandace Alagbada
Transportation Coordinator (Temp) at Impressive Transport ServicesTransportation Coordinator (Temp) at Impressive Transport Services