Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shawnta McCrea

Lumberton,NC

Summary

Service-focused Patient Registration Representative proficient in managing new admissions. Collects and completes paperwork diligently to minimize errors and maximize patient satisfaction. Handles demands of different insurance plans with organized approach.

Overview

7
7
years of professional experience
1
1
Certification

Work History

PCA

GT Independence
08.2023 - Current
  • Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Supported the needs of 15 residents under long-term care.

PCA

Pacific Staffing Home Healthcare
02.2019 - 08.2023
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bed bound individuals.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Documented patient information and care activities in electronic health records .
  • Answered phone calls and messages for 5-clients scheduling appointments, and handling patient health assessments.

Office PCA

Dependable Alliance Healthcare
11.2017 - 08.2019
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Created and updated records and files to maintain document compliance.
  • Responded to inquiries from callers seeking information.
  • Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Set up patients in system by documenting key data, confirming eligibility, and verifying insurance benefits.
  • Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.

Education

Bachelor of Healthcare Management - Health Administration

American InterContinental University
Schaumburg, IL
04.2026

No Degree - Nurse Aide 1

Care-One Health Training Institute
Raleigh, NC
09.2019

High School Diploma -

Kingstree Senior High School
Kingstree, SC
05.2003

Skills

    • HIPAA Compliance
    • Vital signs monitoring
    • Medical terminology knowledge
    • Dementia Care
    • Data entry proficiency
      • Accuracy and Precision
      • Insurance Verification
      • Appointment Scheduling
      • Patient confidentiality

Certification

  • CPR Certified - (8/11/2023- 8/11/202025

Timeline

PCA

GT Independence
08.2023 - Current

PCA

Pacific Staffing Home Healthcare
02.2019 - 08.2023

Office PCA

Dependable Alliance Healthcare
11.2017 - 08.2019

Bachelor of Healthcare Management - Health Administration

American InterContinental University

No Degree - Nurse Aide 1

Care-One Health Training Institute

High School Diploma -

Kingstree Senior High School

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Shawnta McCrea