Hi, I’m
Shawntae Perkins
Senior SDR
Fraser,MI
"Success usually comes to those who are too busy to be looking for it."
- Henry David Thoreau
Summary
A meticulously organized and highly motivated Account Executive, showcasing a proven track record in cultivating robust client relationships, orchestrating successful sales campaigns, and adeptly managing concurrent multiple accounts. Possesses expertise in sales development, client management, and adept problem-solving capabilities. Demonstrates a wealth of experience in seamlessly coordinating activities across diverse departments to attain strategic sales objectives. Esteemed Account Executive distinguished for exceptional proficiency in lead generation and elevating sales Key Performance Indicators (KPIs). Exhibits a compelling and personable demeanor, contributing to the expansion of business opportunities through dynamic marketing strategies, polished communication skills, and an unwavering commitment to superior customer service.
Overview
16
years of professional experience
Work History
SaleshiveFraser, MI
SDR
08.2023 - 09.2024
Job overview
- Extensive knowledge in data entry, analysis and reporting.
- Cultivated interpersonal skills by building positive relationships with others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Acted as first point of contact and set appointments for prospective clients.
- Scheduled and confirmed appointments and meetings for senior management team.
- Used provided call list to sort, organize and prioritize before making outbound calls to potential customers.
- Scheduled follow up calls with potential customers to gain interest in scheduling appointments.
- Utilized CRM system to track and manage leads, keeping appointments organized.
- Provided potential customers with information about upcoming promotions and events to acquire interest in scheduling appointment.
- Communicated with management to provide feedback on value and productiveness of appointment setting process.
- Liaised between clients and vendors and maintained effective lines of communication.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Performed research to collect and record industry data.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Gained extensive knowledge in data entry, analysis and reporting.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Infinity Inc.Bingham Farms, MI
Account Executive
12.2020 - 07.2022
Job overview
- Initiated proactive outreach by conducting 150-200 calls daily using provided lead list and constantly generating new business opportunities
- Demonstrated expertise in building and managing sales pipeline, ensuring a continuous flow of prospects and opportunities, leading to exceeding sales target
- Showcased an exceptional work ethic by exceeding call expectations resulting in increased client engagement and improved lead qualification
- Leveraged needs analysis expertise to identify and address specific business challenges and requirements for clients
- This approach not only facilitated tailored product recommendations but also strengthened client relationships through personalized solutions.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Resolved issues promptly to drive satisfaction and enhance customer service.
- Serviced accounts and proposed new products and services to maximize revenue.
- Prepared additional quotes for current clients to upsell products and services.
- Executed successful sales strategies to convert leads into customers.
- Met and exceeded service level goals to achieve standards and expectations.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Passionate about learning and committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
J David MarketingBrooklyn
Direct Marketing Sales Manager
01.2009 - 01.2020
Job overview
- Achieved an exceptional closing rate in B2B sales, continuously surpassing industry standards resulting in a sales manager promotion after 3 years
- Successfully cultivated and nurtured long-term customer relationships, resulting in loyalty and a satisfied client base
- Secured repeat business and valued referrals and increased brand reputation
- Developed and implemented comprehensive training programs for field and call center reps, resulting in consistently high performance and award achievements.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Drove regional sales growth, implementing innovative marketing strategies and cultivating key partnerships.
Education
Charlotte Forten Academy, Detroit, MI
High School Graduate
06.2007
University Overview
GPA: 3.84
Skills
- Sales expertise
- Client relationship management
- Salesforce CRM
- Inbound/Outbound Cold Calls
- Remote Experience
- Pipeline Management
- Needs Analysis
- Persuassive Negotiations
- Objection Handling
- Customer Service
- High-Volume Sales
- B2B Sales
- Customer Relationships
- Client Campaigns
- Order Management
- Prospecting and Cold Calling
- Verbal and Written Communication
- Strong Presentation Skills
- Business Service Management
- Negotiation and Persuasion
- Client Relationship-Building
- Sales Quota Achievement
- Strong Relationships
- Personnel Accountability
- Marketing Management
- Goals and Performance
- Sales Expertise
- Product and Service Sales
- Business Development and Planning
- Lead Generation
- Forecast Preparation
- Strong relationships
- New business opportunities
- Relationship building and management
- Customer presentations
- Contract Negotiation
- Account management
- Sales proficiency
- Service management
- Goals and performance
- Sales Strategies
- Strategic selling
- Written and verbal communication
- Staff Management
Accomplishments
- Supervised team of 8 staff members.
- I documented and successfully resolved challenges related to achieving low sales quotas, resulting in a significant upturn in sales performance and culminating in my promotion to a management position.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
SDR
Saleshive
08.2023 - 09.2024
Account Executive
Infinity Inc.
12.2020 - 07.2022
Direct Marketing Sales Manager
J David Marketing
01.2009 - 01.2020
Charlotte Forten Academy
High School Graduate
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