Timeline
Work History
Overview
Education
Skills
Summary
Work Preference
Accomplishments
Generic
Shawntae Perkins

Shawntae Perkins

Logistics Manager
Fraser,MI

Timeline

Logistics Manager

1st Market Logistics
05.2022 - Current

Logistics Dispatcher

Standing Ovation Logistics
03.2019 - 06.2022

High School Diploma -

Charlotte Forten Academy
08.2004 - 06.2007

Work History

Logistics Manager

1st Market Logistics
Gastonia, NC
05.2022 - Current
  • Managed logistics budgets and forecasting to achieve cost-effective operations.
  • Monitored logistics performance and identified improvement opportunities.
  • Negotiated transportation and logistics contracts to reduce shipping costs.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Resolved shipping discrepancies by coordinating customer and courier communications.
  • Coordinated dispatching of 3 drivers to accomplish daily delivery requirements.
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
  • Directed shipping and receiving of wide range of products daily.
  • Kept corporate departments and customers updated on critical shipments.
  • Developed and implemented web-based tracking systems for improved monitoring.
  • Selected, trained and developed logistics personnel to achieve high-performing teams.
  • Reduced worker accidents by implementing improved safety standards and monitoring procedures.
  • Negotiated contracts with outside providers and rates to minimize costs to company.
  • Prospected for leads to build pipeline and convert to sales opportunities.
  • Organized records of vehicles, schedules and completed orders.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.

Logistics Dispatcher

Standing Ovation Logistics
Ann Arbor, MI
03.2019 - 06.2022
  • Created delivery routes and optimized plans for traffic, road conditions, and other factors.
  • Received new orders, prepared documentation, and assigned personnel.
  • Coordinated dispatching of 5 drivers to accomplish daily delivery requirements.
  • Monitored and tracked dispatch communication systems.
  • Assisted in resolving customer complaints and grievances.
  • Monitored vehicle locations to coordinate timely arrivals.
  • Scheduled and dispatched drivers to locations in 48 states.
  • Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
  • Built professional relationships with new customers and cultivated existing ones through active listening and intelligent open-ended questioning.
  • Updated vehicle logs, cargo records, and billing statements with accuracy and efficiency.
  • Facilitated communications between customers and field personnel to answer questions or resolve concerns.
  • Monitored flow of paperwork and directed information to appropriate departments.
  • Communicated with customers to provide delivery updates and resolution.
  • Utilized dispatch software to enter customer orders, deliveries and receipts.
  • Scheduled deliveries and pickups according to customer needs.
  • Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details.
  • Answered phone calls and responded to customer emails.
  • Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
  • Tracked and monitored vehicle performance and maintenance.
  • Analyzed customer delivery needs and developed tailored delivery solutions.
  • Handled incoming calls and emails from customers regarding issues with deliveries.
  • Provided training and guidance to new dispatchers.

Overview

5
5
years of professional experience
3
3
years of post-secondary education

Education

High School Diploma -

Charlotte Forten Academy
Detroit
08.2004 - 06.2007

Skills

  • Policy and Procedure Adherence
  • Shipping and Receiving
  • Domestic Freight Management
  • Team Management
  • Transportation Activity Management
  • Billing Systems
  • Continuous Improvement Projects
  • Logistics Oversight
  • Daily Operations Management
  • Strategic Initiatives
  • Compliance Optimization
  • Route Optimization
  • Freight Cost Reporting
  • Fleet Dispatching
  • Client Needs Assessment
  • Budget Planning
  • Vendor Relationship Management
  • Carrier Negotiations
  • Traffic Management
  • Product Transportation
  • Performance Maximization
  • Standards Documentation
  • Analytic Tools and Methods
  • Interdepartmental Collaboration
  • Development Management
  • Worker Supervision
  • Profit and Loss Management
  • Transport Scheduling
  • Forecast Demand
  • Part Repairs and Replacement
  • Client Base Retention
  • Resource Management
  • Regulations Compliance
  • Logistics Processes Planning
  • Supply Chain Performance Management
  • Calendar and Scheduling Software
  • Logistics Integrations
  • Performance Monitor
  • Improvement Recommendations
  • Coordinate Transportation
  • Maintenance and Repair Orders
  • Project Planning and Scheduling
  • Business Workflows
  • Corporate Logistics
  • Resolve Customer Issues
  • Budget Preparation and Management
  • Cost Control
  • Complaint Investigation and Resolution

Summary

Experienced Logistics Manager proficient at monitoring operational pulse to deliver relevant information to all major internal customers and stakeholders. Accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment and contract integrity. Work quickly and maintain focus while providing top-notch customer service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Work Preference

Work Type

Full TimePart TimeContract Work

Work Location

RemoteOn-SiteHybrid

Important To Me

Work-life balanceCareer advancementCompany Culture

Accomplishments

  • Supervised team of 11 staff members.
  • Resolved product issue through consumer testing.
  • Successfully enhanced both gross and net profit margins by demonstrating proficiency in optimizing route planning, fostering the cultivation of new contract prospects, and enhancing the organizational structure of the company.

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Shawntae PerkinsLogistics Manager