Shawntae Smith
Trenton,NJ
Summary
Strong supervisory skills in managing security personnel with a focus on safety and compliance standards. Expertise in incident investigation and clerical support enhances operational efficiency and communication. Proven track record of improving organizational effectiveness in security management.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Unarmed Security Officer Supervisor
Metro One Loss Prevention
10.2024 - Current
- Supervise and manage unarmed security staff, ensuring all duties are performed in accordance with company policies, local laws, and security protocols.
- Monitor and maintain security operations, including access control, surveillance, and incident response.
- Trained and mentored unarmed security personnel on safety procedures, customer service, and emergency response protocols, improving team readiness.
- Conducted daily site inspections to identify risks and recommend preventive measures, enhancing overall safety.
- Investigated and documented security incidents, implementing corrective actions to prevent future occurrences.
- Coordinate with management, law enforcement, and other departments to address security concerns.
- Ensure compliance with all applicable security regulations and industry standards.
Highway Transportation Clerk
United States Postal Service
01.2024 - Current
- Reviewed reports of irregularities, omissions, and delays in route operations; coordinated with contractors and postal officials to gather necessary information; prepared briefs recommending action by the Postal Service.
- Prepared orders for highway route contract service based on superior guidance; computed changes in schedules, restated routes, and ordered additional or curtailed service while adjusting distance and pay accordingly.
- Performed clerical duties as an assistant related to the highway transportation function.
- Drafted correspondence with contractors, postmasters, and the public regarding routine inquiries about service requirements, contractor subletting, and pay rates per mile or pay period.
- Organized and updated records and files to ensure accuracy in highway transportation operations. of the highway transportation unit.
General Expeditor
United States Postal Service
11.2009 - 01.2024
- Coordinated transfer of mail by applying knowledge of incoming and outgoing schemes, transportation schedules, and receipt and dispatch information, ensuring efficient mail distribution across highway contract routes, mail messengers, truck routes, and other mail units. Oversaw separation, loading, and unloading of railway storage cars, flexi-vans, and piggy-back trailers, ensuring effective handling by contractors and postal employees.
- Coordinated mail distribution processes to ensure timely deliveries across various locations.
- Oversaw sorting processes, maintaining accuracy and efficiency in package handling.
- Oversaw inventory of postal supplies to ensure sufficient stock for operations, ensuring availability for daily operations.
Education
High School Diploma -
Trenton Central High
Trenton, NJ01-2005
Associate of Science -
Gupton Jones College of Funeral Service
Decatur, GeorgiaSkills
- Access control management
- Security alarm monitoring
- Emergency response training
- Risk assessment techniques
- Safety training
- Management and leadership
- Group supervision
- Training and coaching
- Customer service and support
- Effective communication
- Report writing
- Data entry and filing
- Multitasking
- Telephone etiquette
Certification
- Cpr and First aid
- Sora License
- Supervisor Training Certificates
- Typing Certificate
Timeline
Unarmed Security Officer Supervisor
Metro One Loss Prevention
10.2024 - Current
Highway Transportation Clerk
United States Postal Service
01.2024 - Current
General Expeditor
United States Postal Service
11.2009 - 01.2024
High School Diploma -
Trenton Central High
Associate of Science -
Gupton Jones College of Funeral Service