Shawntae Watts
Murray,UT
Summary
Motivated student seeking opportunity to gain hands-on experience and apply training. Connects well with others, builds relationships and handles tasks with minimal oversight. Great multitasker and time manager excited to learn from professionals.
Overview
2
2
years of professional experience
Work History
Accounts Receivable Clerk
RxAmerica
West Valley City, UT
02.2008 - 06.2008
- Prepared and mailed invoices to customers, processed payments and documented account updates.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Responded to inbound inquiries regarding accounts and payments.
Data Entry Specialist
Hunter Douglas Window Fashions
Salt Lake City, UT
02.2007 - 02.2008
- Compiled data and reviewed information for accuracy prior to input.
- Completed data entry tasks with accuracy and efficiency.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Managed workflow scheduling, data entry and accuracy verification for large data projects.
Customer Service Specialist
Verizon Wireless
West Valley City, UT
09.2006 - 02.2007
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Complied with company policies and procedures by encouraging positive and effective work environment among all employees.
- Resolved concerns with products or services to help with retention and drive sales.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
Education
Bachelor of Arts - Psychology
Paul Quinn College
Dallas, TX06.2024
Associate of Arts - General
Eastern Gateway Community College
Steubenville, OH06.2022
Skills
- Precision and Accuracy
- Document Coding and Classification
- Correspondence Writing
- Financial Recordkeeping
- Proactive and Self-Motivated
- Federal Regulation Compliance
- Account Auditing
- Data Entry and 10-Key
- Office Support
- Client Confidentiality
- Word Processing
Timeline
Accounts Receivable Clerk
RxAmerica
02.2008 - 06.2008
Data Entry Specialist
Hunter Douglas Window Fashions
02.2007 - 02.2008
Customer Service Specialist
Verizon Wireless
09.2006 - 02.2007
Bachelor of Arts - Psychology
Paul Quinn College
Associate of Arts - General
Eastern Gateway Community College
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