Shawntai Daniels
Pembroke,GA
Summary
Organized Office Manager with noted experience in administrative management and streamlining operations. Prioritize efficiency while multitasking effectively to achieve business goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and a strong work ethic.
Overview
8
8
years of professional experience
Work History
Office/General Manager
Cape Creations Catering
2018.10 - 2023.10
- Oversaw office operations, including managing supplies and equipment, placing orders when necessary, and ensuring efficient workflow
- Developed and implemented office policies and procedures to enhance productivity and streamline processes
- Maintained and updated office systems, databases, and records, ensuring accuracy and confidentiality
- Conducted research, compiled data, and generated reports to support decision-making and complete projects
- Managed all communication channels, including email, and phone, to ensure timely and effective interactions
- Responded to inquiries and resolved issues from both internal staff and external stakeholders professionally and courteously
- Coordinated meetings, conferences, and events by scheduling participants, reserving venues, and organizing materials
- Oversaw all aspects of accounts payable and receivable including creating and reconciling invoices and receipts, analyzing variances, completing expense reports, and making recommendations for cost-saving measures.
- All HR related duties, such as onboarding new employees, maintaining personnel records, and processing payroll
- Supervised staff, coordinated schedules, and provided guidance, training, and performance evaluations
- Interpreted company policies and ensured compliance with industry regulations, proactively addressing potential compliance issues
- Fostered a positive and inclusive workplace environment, promoting teamwork, employee engagement, and a culture of duty and respect
- Stayed up-to-date on industry trends and best practices to suggest improvements and innovations where possible
- Managed highly confidential information with discretion and maintained a high level of professionalism at all times.
Administrative Assistant
Wedding Chapel by the Sea
2015.11 - 2018.02
- Maintained a welcoming and professional reception area, ensuring a positive first impression for visitors
- Managed multi-line phones, emails, and inquiries, providing prompt and professional responses
- Prepared and edited correspondence, reports, and presentations with a high level of accuracy
- Managed confidential and sensitive information, maintaining strict data privacy and security protocols
- Maintained organized filing systems, both physical and digital, for easy access to important documents
- Collaborated with cross-functional teams to facilitate interdepartmental communication and projects
- Collaborated with external vendors and service providers to ensure company needs were met
- Provided administrative support to senior management, including calendar management and meeting coordination
- Adapted to changing priorities and demonstrated flexibility in a dynamic work environment.
Education
Bachelor of Arts - Education, History, & Psychology
05.2014
Skills
- Scheduling & Calendar Management
- Data Entry
- Supply Management
- AP & AR
- Policy and Procedure Development
- Customer Relations
- Confidentiality
- Event Coordination
- Payroll Administration
- Human Resource Management
- Leadership
Timeline
Office/General Manager - Cape Creations Catering
2018.10 - 2023.10
Administrative Assistant - Wedding Chapel by the Sea
2015.11 - 2018.02
Kent State University - Bachelor of Arts, Education, History, & Psychology
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