Summary
Overview
Work History
Skills
Qualifications Summary
References
Timeline
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Shawntale L. Parrett

Mesa,Arizona

Summary

Personable, upbeat and motivated administrative professional with 15+ years of experience offering exceptional office support in various industries. Dedicated to cultivating positive client, staff and management connections. I am a highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. I have the ability to handle diverse daily tasks with minimal oversight with outstanding customer service and decision-making skills.

Overview

18
18
years of professional experience

Work History

Senior Administrative Assistant

Honeywell International
Phoenix, Arizona
04.2022 - Current
  • Provide administrative support to senior management team.
  • Schedule meetings, appointments, and events for executives.
  • Review, order and procurement of office supplies
  • Review and reconcile financial transactions for Honeywell vendors.
  • Coordinate travel arrangements (domestic and international) for executive staff members via Concur online travel system.
  • Created and distributed documents, reports, presentations, and correspondence.
  • Prepare and edit correspondence, reports, and presentations via PowerPoint.
  • Miscellaneous duties as requested.

Senior Administrative Assistant

Ameriprise Financial
Minneapolis, Minnesota
04.2013 - 12.2021
  • Supported team leaders by scheduling meetings/conferences, preparing presentations, internal and external communications, travel arrangements, expense reports and invoices, and coordinating department programs, off-sites, special events or conferences.
  • Responded to ad hoc requests and manages small projects such as filing, copying, researching printer problems, managing a conference.
  • Scheduled meetings and/or conferences by interacting with internal/external clients/partners to coordinate calendars, accommodations, meeting materials and supplies.
  • Prepared expense reports, invoices, presentations, internal/external communication, travel arrangements via Concur, and other misc requests.
  • Onboarded and offboarded contractors and employees working with building security to create badges, IT department (via ServiceNow), Human Resources to schedule interviews with Sr leaders.
  • Build training scheduled for new contractors.

Administrative Assistant (Contracted through Volt Staffing Agency)

Ameriprise Financial
Minneapolis, Minnesota
03.2011 - 04.2013
  • Scheduled meetings and/or conferences by interacting with internal/external clients/partners to coordinate calendars, accommodations, meeting materials and supplies
  • Prepared expense reports, invoices, presentations, internal/external communication, travel arrangements, and other misc. requests.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Created travel arrangements for senior managers according to their requirements.

Data Entry Specialist (Contracted through OfficeTeam)

Buffalo Wild Wings Corp.
St. Louis Park, Minnesota
10.2010 - 02.2011
  • Enrolled benefit information into UltiPro Human Resources Database System.
  • Inputted I9 data into computer system from hard copy into an Excel spreadsheet to ensure accuracy and completeness of records.
  • Validated customer information, such as addresses and contact numbers.
  • Generated reports on discrepancies between physical counts and computer records.

Executive Administrative Assistant (Contracted through OfficeTeam)

RSM McGladrey
Minneapolis, Minnesota
02.2010 - 03.2010
  • Heavy calendar management for the firm’s healthcare/non-profit audit partners, directors, and managers
  • Travel arrangements for senior-level executives via internet and telephone/email
  • Prepared correspondence (compose, type, and edit) and memoranda from verbal direction and dictation
  • Organized, sorted, and assigned mail distribution for all partners, managers and directors, copying, scanning, filing
  • Assisted administrative leads with projects cross-functionally (tax, audit, and consulting).

Data Entry Clerk (Contracted through OfficeTeam)

Walden University
Minneapolis, Minnesota
08.2009 - 12.2009
  • Assisted with the data conversion from Access to BANNER system
  • Entered alphabetical, numerical, and symbolic faculty, student and staff data from source documents (spreadsheets, print outs, etc.) into computer following format displayed on screen, and entered necessary codes.

Pipeline Manager (Contracted through OfficeTeam)

WellsFargo Home Mortgage
Minneapolis, Minnesota
03.2009 - 07.2009
  • Contacted mortgage brokers to verify status of home loans (refinances and purchases) using Excel
  • Called brokers to validate borrower information on Government loans (FHA and VA).

Administrative Assistant (Contracted through Kelly Services)

Ameriprise Financial
Minneapolis, Minnesota
01.2006 - 02.2009
  • Supported Technology Managers and Director via Lotus Notes calendars, expense reports and projects
  • Provided occasional support to 4 Vice Presidents within the company
  • Ordered and managed department supplies for three floors in two buildings
  • Managed equipment orders for software, laptop batteries, computer accessories, peripherals, and memory
  • Created and maintained vendor files for onshore and offshore contractors
  • Developed and maintained department equipment database
  • Installed computers and connected them to monitors, local and network printers, and other peripheral equipment
  • Troubleshot issues with IDs and passwords
  • Escalated issues to the help desk and followed up until problems were solved
  • Requested shared LAN drive/folder access for contractors and staff
  • Completed set up and termination of onshore and offshore IDs and accesses.

Loan Document Specialist 2 (Contracted through OfficeTeam)

WellsFargo Home Mortgage
Minneapolis, Minnesota
12.2009
  • Detailed reviewing for discrepancies and ordering of 4506T Request for Tax Return Transcripts via Rapid Reporting for borrowers.

Skills

  • Microsoft Office 365 (Word, Excel, PowerPoint, Access, Visio, Teams & Outlook)
  • Google Suite
  • Concur
  • SAP
  • SharePoint
  • Executive Support
  • Meeting Support
  • Travel Coordination
  • Proficient in Microsoft Office
  • Effective problem solving
  • Expense Reporting

Qualifications Summary

Experienced administrative professional & customer service (15 years providing senior-level support) Management of executive calendars and travel coordination Experience with electronic and web-based systems (such as SAP and Concur) to process invoices, travel arrangements, etc. Skilled event and conference planner (paying careful attention to details) Complete knowledge of supplies, equipment, service ordering and inventory control Experience working for a global company; coordinating between time zones Proficient with Microsoft Teams, Zoom, SKYPE and other collaborative meeting forums

References

References available upon request.

Timeline

Senior Administrative Assistant

Honeywell International
04.2022 - Current

Senior Administrative Assistant

Ameriprise Financial
04.2013 - 12.2021

Administrative Assistant (Contracted through Volt Staffing Agency)

Ameriprise Financial
03.2011 - 04.2013

Data Entry Specialist (Contracted through OfficeTeam)

Buffalo Wild Wings Corp.
10.2010 - 02.2011

Executive Administrative Assistant (Contracted through OfficeTeam)

RSM McGladrey
02.2010 - 03.2010

Loan Document Specialist 2 (Contracted through OfficeTeam)

WellsFargo Home Mortgage
12.2009

Data Entry Clerk (Contracted through OfficeTeam)

Walden University
08.2009 - 12.2009

Pipeline Manager (Contracted through OfficeTeam)

WellsFargo Home Mortgage
03.2009 - 07.2009

Administrative Assistant (Contracted through Kelly Services)

Ameriprise Financial
01.2006 - 02.2009
Shawntale L. Parrett