Shawntanet Ford
Winder,GA
Summary
Adept at enhancing operational efficiency and customer satisfaction, I leveraged my problem-solving skills and attention to detail at Hitachi Astemo Americas Inc to exceed production goals. My strong work ethic and ability to collaborate effectively fostered a positive and productive work environment, significantly contributing to team success.
Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.
Overview
15
15
years of professional experience
Work History
Concession Stand Cashier
TJ's Concession
08.2009 - Current
- Utilized strong multitasking skills by juggling multiple responsibilities simultaneously, including processing transactions, preparing food items, and maintaining cleanliness of the work area.
- Assisted with inventory management tasks, such as restocking supplies and conducting periodic counts, to maintain optimal product levels.
- Coordinated with management to devise strategies aimed at boosting sales during special events or promotions, contributing to overall profitability for the concession stand operation.
- Enhanced customer satisfaction by providing efficient and friendly cashier service at the concession stand.
- Reduced wait times for customers by quickly processing transactions and maintaining a well-organized workspace.
- Provided support to other team members when needed, fostering teamwork and a cohesive work environment.
- Collaborated with fellow team members to maintain cleanliness and organization of the concession area, promoting a positive work environment.
- Backed up servers by setting up trays and completing some food deliveries.
Delivery Driver
Darod Inc.
07.2020 - 01.2025
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Reduced delivery times by optimizing route planning, demonstrating efficiency in daily operations.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
- Kept detailed records of deliveries and money received from customers.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
Machine Operator
Hitachi Astemo Americas Inc
02.2019 - 03.2020
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Managed inventory levels by tracking material usage and coordinating timely replenishment orders with suppliers.
Picker Packer
Bed Bath & Beyond
01.2019 - 04.2019
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
- Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
- Picked and packed order items.
- Followed orders precisely for correct items, sizes and quantities.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- use rf scanners
Substitute Teacher, K-12
Clarke County School District
01.2017 - 12.2018
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
Assembly Line Worker
Kubota
04.2017 - 04.2018
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
- Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
Assembler
Caterpillar
06.2015 - 12.2015
- Increased production efficiency by assembling components quickly and accurately.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Maintained high-quality standards with thorough inspections of assembled parts.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
- Trained new assembly personnel on proper use of equipment.
- Utilized blueprints, schematics and diagrams to accurately complete tasks.
- Operated hoists, cranes and other heavy machinery to transport materials and parts.
- Carried out preventative maintenance, keeping tools and machinery functional.
- Monitored inventory, keeping necessary supplies on hand.
- Verified part numbers and placed parts in appropriate shipping containers.
Catering Server
Event Staffing
08.2010 - 01.2012
- Assisted in event setup and teardown, ensuring a smooth transition between functions.
- Provided friendly, courteous service to create memorable moments for guests.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Enhanced guest experience by providing exceptional service during catered events.
- Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
- Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
- Demonstrated flexibility in adapting to last-minute changes in menu items, guest count, or event timeline to maintain a high level of service quality.
- Received positive feedback from clients regarding attention to detail, promptness, and overall professionalism during catered events.
- Arranged linens and table settings according to seating plan and event theme.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
Education
High School Diploma -
Faith Academy
Loganville, GA07-2010
Skills
- Cleanliness
- Food preparation
- Organization
- Menu memorization
- Food handling safety
- Cash handling
- Inventory reports
- Order accuracy
- Menu design
- Delivers exceptional customer service
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Time management
- Loading and unloading
- Clean driving record
- GPS and route planning
- Labeling and tagging
- Product packaging
- Order picking
- Warehouse safety
- Order ticket reading
- Packing materials
- Item selection
- Data processing
- Pallet jack usage
- Barcode scanning
- RFID scanning
- Quick learner
- Attention to detail
- Strong work ethic
- Good communication
- Machinery operation
- Problem-solving
- Machinery operations
- Assembly and production
- Student engagement
- Positive reinforcement
- Multi-subject instruction
- Special needs support
- Product assembly
- Hand and power tools
- Production lines
- Reading comprehension
- Blueprint reading
- Product and parts inspection
- Stress tolerance
- Guest service
- Cleaning and sanitizing
- Strong communication skills
- Order taking
- Beverage service
- Bartending
Timeline
Delivery Driver
Darod Inc.
07.2020 - 01.2025
Machine Operator
Hitachi Astemo Americas Inc
02.2019 - 03.2020
Picker Packer
Bed Bath & Beyond
01.2019 - 04.2019
Assembly Line Worker
Kubota
04.2017 - 04.2018
Substitute Teacher, K-12
Clarke County School District
01.2017 - 12.2018
Assembler
Caterpillar
06.2015 - 12.2015
Catering Server
Event Staffing
08.2010 - 01.2012
Concession Stand Cashier
TJ's Concession
08.2009 - Current
High School Diploma -
Faith Academy
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