I am a motivated professional with strong analytical and people management skills. I have experience in working with key business communities to comprehend the overall business vision for each product. I am skilled in identifying and documenting quality user business requirements for new product implementations and major enhancements. Looking for a role where I can contribute to an inspired team of people, solve problems and improve processes and controls.
Hi, I’m
SHAWN BROWN
Dallas,Texas
Summary
Overview
16
years of professional experience
Work History
The Judge Group (Samsung Electronics-Logistics)Plano, TX
Sr. Data Reporting Analyst
01.2023 - Current
Job overview
- Developed and implemented strategies to improve supply chain operations efficiency.
- Analyzed data from multiple sources, identified trends and provided recommendations for improvement.
- Monitored supplier performance using key metrics such as delivery accuracy, lead time, cost savings.
- Created reports on inventory levels, transportation costs and other KPIs related to the supply chain process.
- Provided support in forecasting demand and creating action plans to meet customer requirements.
- Collaborated with stakeholders across departments to ensure smooth execution of supply chain activities.
- Developed SOPs for all supply chain-related processes including material sourcing, order processing and logistics management.
GID Realty
Senior Data Analyst
12.2019 - 12.2022
Job overview
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Directed business analysts in executing and delivering various tactical and strategic plans.
- Managed team performance by implementing measurable metrics to track delivery of supporting requirement artifacts.
- Worked with team leads and managing leadership, establishing robust talent pool with focus on people and continuous improvement.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Developed tables, views and materialized views using SQL.
- Transformed project data requirements into project data models.
- Documented business workflows for stakeholder review.
Collabera (Citi Bank)
Senior Data Analyst
05.2019 - 11.2019
Job overview
- Developed and implemented data collection systems and other strategies to optimize statistical efficiency and data quality.
- Develop integrated production and inventory control and cost analysis systems using computers.
- Skilled using BI tools for data visualization, dashboards, and data analysis.
- Preparing Dashboards using calculations, parameters in Tableau.
- Led and independently analyzes and completes complex business intelligence data, report and dashboard requests and provides.
- Support for assigned applications and systems by performing work ow assessments, capturing business needs ,and analyzing systems to determine functional requirements.
- Consult management to verify system principles are agreed.
- Develop training materials to educate users on upcoming system enhancements.
- Exposure to Reporting Analytic scripting tools like, SQL, VBA, and Python.
Ocwen Financial Co
Data Analyst
11.2017 - 10.2018
Job overview
- Involved in creating ad hoc analysis and reporting requests in a timely manner
- Mastery of Microsoft Excel (including PivotTables,VLOOKUP)
- Hands-on dashboard and report development experience
- Proven analytical, planning, problem-solving and decision-making skills
- Skilled using BI tools for data visualization, dashboards, and data analysis.
- Worked with programmers to help develop effective production processes
- Demonstrated experience in pulling analyzing, and delivering executive reports utilizing various systems
- Experience gathering business requirements developing reports, and prioritizing request.
- Coordinated statistical data analysis, design and information flow.
JP Morgan Chase Bank
Operations Specialist
05.2014 - 11.2017
Job overview
- Manage daily production reports and created designs matrix for management.
- Perform production analysis to efficiently achieve objectives, increasing production by 70%.
- Investigate and perform research for system functions, using VLOOKUP, pivot tables, VBA programming, and other Excel functions.
- Problem solving skills including Root Cause Analysis.
- Ability to gather and interpret data and communication results effectively.
- Select and input codes to establish a production database.
- Examine project requests from database users to estimate time and cost.
- Develop strategies for integrating goods, such as adapting commercial databases to meet individual needs.
- Update databases and database management systems or instruct programmers and analysts.
- Work as part of a team to plan database development and de ne project scope.
Bank Of America, N.A.
Senior Settlement Specialist
03.2013 - 05.2014
Job overview
- Ensured that all interpreters satis ed the requirements of HIPPA, data privacy, and all applicable federal, state, and local law regulations.
- Improved work process by studying and implementing the required procedures.
- Led and analyzed business performance against business objectives.
- Worked closely to build rapport with existing teammates and provide ongoing mentorship.
- Worked closely to build rapport with existing teammates and provide ongoing mentorship.
- Managed direct employees in the Accounts Receivable, Billing, and Credit and Collection departments
- Drove dispute resolutions using effective problem-solving and by guiding mutual understanding of opposing viewpoints.
- Developed solutions documentation.
Bank Of America, N.A.
Mortgage Specialist
03.2012 - 03.2013
Job overview
- Gathers data and analyzes business operations to understand strengths and weaknesses to determine opportunities to automate processes and functions
- Develop and/or updates documentation of projects and system or process changes and provides feedback to all parties in a timely manner
- Deliver (ad-hoc) reporting on demand.
- Evaluated pay stubs, credit history, tax information and bank statements for financial status.
- Develop integrated production and inventory control and cost analysis systems using computers.
- Verify the cost of the customer collateral being used as loan security.
- Utilize computers to keep track of credit and loan applications, loan details, and money transfers.
Bank Of America, N.A.
Title Coordinator
09.2010 - 03.2012
Job overview
- To be distributed to school districts, prepare or approve manuals, guidelines, and reports on state educational policies and procedures.
- Recommend, order, or approve the procurement of educational resources, tools, technology, and visual aids that are intended to satisfy district standards and the educational requirements of students.
- Received and processed paperwork for titles, new license plates and renewals.
- Organized and prepared tax and title documents to transfer ownership of property.
- Communicated with customers to resolve common title issues.
- Collected taxes and fees, submitted payments and issued receipts.
- Reviewed legal documents such as mortgage loans, title liens and property easements to assess relevant property factors.
- Used information gained during searches to produce and process title commitments and insurance policies.
- Prepared property reports.
- Estimated closing dates and scheduled meetings.
Bank Of America, N.A.
Account Manager
12.2007 - 10.2010
Job overview
- Collection calls to help customers make payments
- Educated homeowners about short sales while following rules and regulations
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Liaised between account holders and various departments.
- Oversaw new business development and customer servicing.
- Contributed to annual revenue goals by selling new services and developing new accounts.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
Education
University of PhoenixTempe, AZ
Master of Business Administration
12.2018
University Overview
University of PhoenixTempe, AZ
Bachelor of Science from Finance
12.2014
University Overview
Skills
- Excel
- SAP
- ERP Systems
- Data Analysis
- Communication
- Process Planning
- Performance tracking
- Documentation
- Inventory management
- Project Coordination
- Team Leadership
- Supply Chain Management
- Process Improvement
- Logistics
- Business Intelligence
- Key Performance Indicators
- Data Mapping
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Design is not just what it looks like and feels like. Design is how it works.
Timeline
Sr. Data Reporting Analyst
The Judge Group (Samsung Electronics-Logistics)
01.2023 - Current
Senior Data Analyst
GID Realty
12.2019 - 12.2022
Senior Data Analyst
Collabera (Citi Bank)
05.2019 - 11.2019
Data Analyst
Ocwen Financial Co
11.2017 - 10.2018
Operations Specialist
JP Morgan Chase Bank
05.2014 - 11.2017
Senior Settlement Specialist
Bank Of America, N.A.
03.2013 - 05.2014
Mortgage Specialist
Bank Of America, N.A.
03.2012 - 03.2013
Title Coordinator
Bank Of America, N.A.
09.2010 - 03.2012
Account Manager
Bank Of America, N.A.
12.2007 - 10.2010
University of Phoenix
Master of Business Administration
University of Phoenix
Bachelor of Science from Finance
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