Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shawntay Resper

Washington DC,DC

Summary

To secure a challenging position utilizing experience, and to learn new skills and techniques to further professional growth and development. Personable Volunteer with organizational, time management, and multitasking abilities. Compassionate, empathetic, and well-versed in communications and problem-solving in reading work. Focused on leveraging talents to positively impact others.

Overview

23
23
years of professional experience

Work History

Tutor Volunteer

Reading Partners
Washington DC, United States
10.2022 - Current
  • Assisted students with reading using curriculum and materials provided by program.
  • Determined concepts needing priority focus of tutorial sessions by reviewing and assessing student work, notes and discussions.

Security Officer Supervisor

Allied Universal Security Services
Washington DC, DC
04.2017 - Current
  • Guarded restricted areas to prevent unauthorized entry.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
  • Secured personnel and premises by inspecting buildings and patrolling the property.
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Monitored premises and recorded activity in daily officer reports.
  • Completed incident reports recording security or loss prevention incidents.
  • Verified photo IDs and tickets to allow guests passage.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident reports to successfully manage complaints
  • Checked and verified photo identification prior to granting facility access

Event Security Guard

CSC Security
Washington DC, DC
07.2014 - 04.2018
  • Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Stayed in frequent communication with security and event staff to smoothly respond to concerns.
  • Intervened in fights and other conflicts to de-escalate situations with verbal or physical techniques.
  • Monitored event activities to track schedules and prepare for crowd movements.
  • Provided friendly and professional assistance to employees, visitors, and customers.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites
  • Responded quickly to emergency situations to assess and deflect issues

Guest Services Staff Member

Washington Nationals Baseball Park
Washington DC, DC
07.2014 - 04.2018
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Greeted incoming guests warmly, issued room keys and shared information on policies and amenities.
  • Enhanced guest satisfaction by answering inquiries about business operations and policies, resolving concerns and developing creative solutions to guest concerns.
  • Stayed current on local attractions and special events to help guests with entertainment options.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention

Office Assistant

Jack D Summer, MD
Washington DC, DC
09.2003 - 02.2014
  • Organized files, developed spreadsheets, faxed reports, and scanned documents to bolster organizational workflow.
  • Answered phone calls and welcomed visitors to the office.
  • Dispersed incoming mail to correct recipients throughout the office.
  • Checked office supply levels, and anticipated needs, and placed orders for appropriate stock levels.
  • Completed clerical tasks such as filing, copying, and distributing mail

Education

Bachelor of Science - Early Childhood Administration

Purdue University
West Lafayette, IN

Skills

  • First Aid and CPR Certified
  • CCTV Surveillance
  • Shift Work Experience
  • Team Player
  • Ground Patrol
  • Detailed Activity Logs
  • Incident Reporting
  • Customer Service
  • Microsoft Office

Timeline

Tutor Volunteer

Reading Partners
10.2022 - Current

Security Officer Supervisor

Allied Universal Security Services
04.2017 - Current

Event Security Guard

CSC Security
07.2014 - 04.2018

Guest Services Staff Member

Washington Nationals Baseball Park
07.2014 - 04.2018

Office Assistant

Jack D Summer, MD
09.2003 - 02.2014

Bachelor of Science - Early Childhood Administration

Purdue University

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Shawntay Resper