Shawntaye Rand
Summary
Dedicated Accounts Payable Supervisor with expertise in workflow management and staff development, leading to enhanced department efficiency. Proven track record in payment processing and a commitment to exceptional customer service that boosts employee satisfaction. Skilled in process improvement, team leadership, and operational oversight, ensuring high productivity and effective task completion. Focused on fostering positive work environments and achieving departmental goals through strategic supervision and engagement.
Overview
11
11
years of professional experience
Work History
Supervisor Accounts Payable
City of Dallas
12.2014 - Current
- Manage workflow and research
- Manage and assign duties to staff
- Work closely with AP manager to ensure Accounts Payable is following the City Administrative Directives
- Void and reissue checks that have been disbursed incorrectly, lost, stolen or stale dated
- Process manual checks for payments needed in emergency situations
- Schedule and conduct meetings
- Coach and train employees on policies and procedures in accounts payable
- Assist AP management with new ideas to increase employee morale
- Evaluate performance reviews and plans
- Research resolution and resolve payments that have outstanding balances or short paid invoices
- Maintain error log and audit back log for auditing and performance evaluation purposes
- Assist management with maintaining the growth and performance of the Accounts Payable Department
- Ensure all daily operations are completed and serve as a back up to Accounts Payable Manager
- Process data entry, audit, and approve invoices as needed
- Assist financial reporting with year-end processes
Delivery Driver
Multiple Partners
05.2022 - 01.2025
- Pick up, shop, sort, and deliver packages
- Used smart phone to confirm orders and read GPS
- Completed tasks efficiently
- Provided excellent customer service
- Operate Vehicle
- Lift heavy packages
- Walk long distances
- Transport customers to and from various locations
Mail Handler
United States Postal Service
09.2013 - 02.2014
- Sort Priority Mail by zip codes
- Move carts to designated areas
- Load Trucks
- Unload trucks
- Assist with repackaging parcels
Education
Diploma -
Lancaster High School
Skills
- Schedule development
- Risk management
- Department organization
- Employee development
- Change management
- Task delegation
- Attention to detail
- Training and mentoring
- Staff discipline
- Process improvement
- Priority management
- Verbal and written communication
- Policy and procedure development
- Advantage experience
- Expectation setting
- Decision-making
- Team building
- Staff education
- Staff management
- Project planning
- Workflow management
- Conflict resolution
- Customer service
Awards
- Who’s Who Among High School Students
- National Honor Society
- National Honor Roll
Languages
English
Professional
Timeline
Delivery Driver
Multiple Partners
05.2022 - 01.2025
Supervisor Accounts Payable
City of Dallas
12.2014 - Current
Mail Handler
United States Postal Service
09.2013 - 02.2014
Diploma -
Lancaster High School
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