Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shawnte Aaron

Customer Service, Business Administration
Goodyear,AZ

Summary

  • Dynamic professional with a proven track record at Choices DTA Program, enhancing member independence and team productivity by over 30%. Expert in contract negotiation and problem-solving, adept at fostering teamwork and collaboration. Demonstrates exceptional organizational skills and adaptability. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Motivated to maintain customer satisfaction and contribute to company success. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address needs effectively.

Overview

25
25
years of professional experience

Work History

Home Based Provider

Choices DTA Program
01.2012 - Current

. Supports people who develop severe and / or chronic disabilities such as: Autism, Cerebral Palsy, Epilepsy, Down Syndrome, Behavior Health Disorders.

. Attendant Care: Assist with maintaining personal cleanliness and activities of daily living.

. Habilitation: Provided methods and training to increase a member's ability to become more independent and improve upon

life skills.

. Training and supervision is provided to increase maintain the member's self-help, socialization, and adaptive skills to live and participate in the community.

. Respite: Provides care for a member for a short period of time, to allow family to travel or just have some time to themselves.

Real Estate Consultant

Keller William Realty / Realty One Group
01.2002 - 07.2024
  • Researched commercial and residential real estate deals.
  • Communicated with clients to understand property needs and preferences.
  • Developed long-lasting relationships with clients by providing exceptional customer service throughout the entire transaction process.
  • Conducted thorough market research to guide clients through the decision-making process in purchasing properties.
  • Collaborated with other real estate professionals such as attorneys and title agents to ensure seamless transactions for all parties involved.
  • Handled sensitive client information discreetly while maintaining strict confidentiality during negotiations and transactions.

Supervisor

Choices DTA Program
01.2012 - 05.2018
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.

Patient Registar Specialist

Parkway Regional Medical Hospital
02.1999 - 04.2004

. Communicating with incoming patients. Conducting confidential interviews, and verifying patients information

to ensure hospital procedures are followed.

. Collect and verify accurate demographic and financial data for billing services.

. Scheduled procedures and update, patients account database with accurate insurance and authorization information.

. Worked with doctors and administrable staff, to achieve efficient patient care.

. Service multiple inpatient and outpatient department, check in patients, answer and screen telephone calls.

. Input CPT coding and billing information.

. Follow HIPAA guidelines regrading the confidentiality of patient information.

Education

Certificate Of Completion - Business Amin Accounting, Bookkeeping, Collections

Commerce Business Institute
Detroit, MI
06.1982

Skills

  • Teamwork and Collaboration
  • Problem-solving aptitude
  • Self Motivation
  • Accounts Payables & Receivables, Collections
  • Organizational Skills
  • Effective Communication
  • Contract Negotiation
  • Adaptability and Flexibility
  • Customer Service
  • Data Entry
  • Detail Oriented
  • Cash Application

Timeline

Home Based Provider

Choices DTA Program
01.2012 - Current

Supervisor

Choices DTA Program
01.2012 - 05.2018

Real Estate Consultant

Keller William Realty / Realty One Group
01.2002 - 07.2024

Patient Registar Specialist

Parkway Regional Medical Hospital
02.1999 - 04.2004

Certificate Of Completion - Business Amin Accounting, Bookkeeping, Collections

Commerce Business Institute
Shawnte AaronCustomer Service, Business Administration