Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shawntee Stegall

Prescott Valley,Arizona

Summary

Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Lead Dental Assistant

Kidzaam Dentistry
Prescott Valley, AZ
11.2014 - Current
  • Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment, sanitizing and organizing.
  • Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, crowns, casts and impressions.
  • Administered desensitizing agents by applying numbing gel to prepare patients for anesthetic injections.
  • Took dental images following strict patient protection rules by mentioning risks during pregnancy, and applying lead aprons.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies. Creating budget and analyzing what companies to order from.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Documented patient dental health information, medical history and vital signs for future reference.
  • Prepared and arranged instruments, medications and required materials for dental procedures.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
  • Typed patient data into computer system using Softdent while following privacy laws and maintaining high level of accuracy.
  • Measured and recorded vital statistics by taking patients' blood pressure, temperature and pulse.
  • Assisted dentist with paperwork and billing protocol for both routine and less common procedures.
  • Verified proper operation of dental equipment by completing preventive maintenance, troubleshooting malfunctions and calling for repairs.
  • Managed office schedules and calendars to coordinate administrative planning and execution. Assisted manager with duties as needed.

Senior Teller

Oneaz Credit Union
Prescott Valley, Arizona
03.2013 - 11.2014
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Performed general teller duties for drive-thru line.
  • Maintained, organized and stocked teller window areas.
  • Handled foreign currency and performed currency transaction reports.
  • Coached and trained new bank tellers.
  • Politely assisted over 80 customers per day in fast and high-pressure environment.
  • Identified potential needs through observation, questioning and listening.
  • Replenished ATM funds in empty canisters prior to validation process.
  • Received car loan, home loan and other payments and posted to accounts.
  • Investigated and promptly resolved issues with patron accounts.

Office Assistant and Installer

New Creation Floor Coverings
Prescott Valley, United States
06.2003 - 12.2013
  • Operated tools, equipment and machinery according to safety standards.
  • Laid out materials and system components to prepare for installation.
  • Installed complete floors, backsplashes and showers at new residential and business construction sites.
  • Inspected installations to check for functionality and maintain customer satisfaction.
  • Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
  • Maintained relationships with customers to better understand needs and uphold standards of service.
  • Maintained schedule of appointments with eye for both quality and speed of service.
  • Assisted workers by organizing supplies, passing tools and managing equipment.
  • Assisted with Scheduling and book keeping.

Assistant Manager

Agape Care Home
Prescott Valley, Arizona
12.2012 - 03.2013
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Monitored security and handled incidents calmly.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.

Education

No Degree - Dental Assisting

Horizon Dental Assisting
Chino Valley, AZ

Skills

  • Taking Medical and Dental Histories
  • Instrument Tray Preparation
  • Patient Care Standards
  • Medical Charting
  • Health Record Documentation
  • Patient Schedule Management
  • Exceptional Written Communication Skills
  • Coronal Polishing
  • Patient Intake Procedures
  • Patient Medical Histories
  • Dental Staff Assistance
  • Administrative Duties
  • Team Collaboration
  • Critical Thinking
  • Rapport Development
  • Team Meetings
  • Dental Supply Inventory
  • Taking X-Rays
  • Clerical Support
  • High-Volume Environments
  • Addressing Patient Inquiries
  • Malfunction Troubleshooting

Certification

  • Certified Dental Assistant
  • RDA - Registered Dental Assistant

Timeline

Lead Dental Assistant

Kidzaam Dentistry
11.2014 - Current

Senior Teller

Oneaz Credit Union
03.2013 - 11.2014

Assistant Manager

Agape Care Home
12.2012 - 03.2013

Office Assistant and Installer

New Creation Floor Coverings
06.2003 - 12.2013

No Degree - Dental Assisting

Horizon Dental Assisting

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Shawntee Stegall