Summary
Overview
Work History
Education
Skills
Timeline
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Shawntee Wilson

Winston Salem,United States

Summary

Proven Property Manager at Pinecrest Apartments, adept in property inspections and fostering positive tenant relations, significantly enhancing property aesthetics and safety. Skilled in lease renewals and customer service, consistently ensuring compliance with fair housing mandates. Demonstrated expertise in preventive maintenance, streamlining operations for efficiency.

Overview

5
5
years of professional experience

Work History

Property Manager

Pinecrest Apartments
08.2019 - 04.2024
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Introduced prospective tenants to types of units available and performed tours of premises.

Medical Assistant

AMC Urgent Care
04.2021 - 12.2023
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.

Education

Bachelor - Science

Winston Salem State University
Winston-Salem, NC

Diploma -

Brittany Academy
High Point, NC

Associate - Medical Assistance

Living Arts College
High Point, NC
05.2020

Skills

  • Property Management
  • Payment Collection
  • Property Inspections
  • Customer service-focused
  • Lease Renewals
  • Property tours and inspections
  • Eviction Procedures
  • Fair housing mandates
  • Preventive Maintenance

Timeline

Medical Assistant

AMC Urgent Care
04.2021 - 12.2023

Property Manager

Pinecrest Apartments
08.2019 - 04.2024

Bachelor - Science

Winston Salem State University

Diploma -

Brittany Academy

Associate - Medical Assistance

Living Arts College

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Shawntee Wilson