Shawntel Toliver
Aurora,CO
Summary
To obtain a position that will allow me to utilize my proven leadership and admissions skills, industry expertise, student focused mindset, and educational background in a way that contributes positively to the company, the students, and my personal objectives. I am also a supervisor with 10 years of experience leading, training, and motivating a team of employees and promoting an energetic, positive results-driven work environment
Overview
19
19
years of professional experience
Work History
Assistant Director of Enrollment Services
Arizona College of Nursing
11.2023 - Current
- Enhanced enrollment processes by streamlining application procedures and improving communication channels.
- Championed a culture of continuous improvement within the department, promoting innovation and embracing change in the pursuit of excellence.
- Coordinated campus visitation events, giving potential students an engaging glimpse into life at the institution.
- Screened applicants for eligibility and special needs for [Type] enrollment.
Admissions Representative
Arizona College of Nursing
01.2023 - Current
- Facilitated the recruitment of new potential students, guided students through the admissions process, collected documents and deliver student Hesi scores as well as provide campus tours
- Exceeded enrollment expectations, helped plan and coordinate new student orientation for a seamless hand off to academics all while managing a high volume of leads and student interviews.
Assistant Director of Admissions
The King's College
01.2021 - 12.2022
- Assisted in establishing and creating an online platform for The Kings College
- Created and implemented streamlined processes of how to recruit new online students as well as guide them through the admissions process successfully
- Set standard advisor policies and procedures and process for fellow counselors to follow and use best practices for enrollment strategy.
Enrollment Counselor, Team Lead
Grand Canyon University
01.2011 - 08.2021
- Excelled in the admissions and enrollment process for the colleges of Education, Business, and Humanities and Social Sciences
- Supported students as they entered and/or returned to the University
- Communicated with new prospective students via extensive phone contact
- Member of a high-performing team
- Understanding and maintaining Grand Canyon Universities's policies and processes
Collections Manager
Eskanos and Adler
02.2006 - 05.2011
- Hired, Developed and trained new collectors on the proper handling of customer inquiries
- Made sure staff was meeting daily metric requirements and provided coaching on areas of opportunity
- Led a team of 30 collectors 25 pre legal and 2 legal
- Met and exceeded client budgets consistently
Education
Business Administration -
Grand Canyon University
01.2013
Massage Therapy -
Apollo College
01.2004
Skills
Admissions Expertise
Enrollment Management
Cross-Functional Teamwork
Recruitment Techniques
Timeline
Assistant Director of Enrollment Services
Arizona College of Nursing
11.2023 - Current
Admissions Representative
Arizona College of Nursing
01.2023 - Current
Assistant Director of Admissions
The King's College
01.2021 - 12.2022
Enrollment Counselor, Team Lead
Grand Canyon University
01.2011 - 08.2021
Collections Manager
Eskanos and Adler
02.2006 - 05.2011
Business Administration -
Grand Canyon University
Massage Therapy -
Apollo College
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