Shawntell Hale
Baltimore,MD
Summary
Excellent Customer service, Security, Housekeeping, Childcare, Basic Computer Skills Medical terminology , CPR First Aid, Hippa Warehouse professional with proven ability to streamline logistics and enhance warehouse efficiency. Known for strong focus on team collaboration and achieving results, adapting to shifting priorities seamlessly. Reliable in managing inventory, ensuring accurate order fulfillment, and maintaining safe working environment.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Security Guard
Admiral security
Baltimore, MD, USA
02.2011 - Current
- Maintained surveillance of video monitors to identify illegal obtained signature cards of individuals entering facility.
- Alerted police or fire departments in case of emergency
- Provided excellent customer service by assisting visitors with directions, inquiries, and general assistance as needed
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Warehouse Worker
Pinnacle Logistics
Baltimore, MD, USA
12.2019 - 04.2020
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Enhanced warehouse efficiency by organizing inventory in logical manner, facilitating quicker retrieval times.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
- Consistently lifted materials weighing as much as 10 pounds.
Teacher
Children OF Destiny Daycare Center
Baltimore, MD, USA
02.2010 - 07.2012
- Attended to children's basic needs by feeding them dressing them, and changing their diapers.
- Provided a variety of materials and resources for 12 children to explore, manipulate and use both in learning activities and in imaginative.
- Prepared and served nutritious meals.
- Observed and monitored play activities.
- Reported children's' behavior to parents on a daily basis.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Security Guard
Securitas
Baltimore, MD, USA
11.2004 - 02.2011
- Maintained surveillance of video monitors to identify illegal activities.
- Verified all identification and obtained signature cards of individuals entering facility.
- Patrolled site and logged any loitering in the perimeter to create status reports of site.
- Alerted police or fire departments in case of emergency
- Implemented access control measures by verifying identification credentials of individuals entering restricted areas
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
Education
Continuing Education Couses - Entry Level Medical Billing
Baltimore city Community College
Baltimore, MD01.2022
Continuing Education Couses - Early Childhood Education
The Community College of Baltimore County
Catonsville, MD08.2010
Skills
- Surveillance
- Security
- CCTV
- Picker Packer
- Warehouse Experience
- Teaching
- Customer Service
- Shipping Receiving
- Order Picking
- Dietary Aide Experience
- Warehouse Associate
- Food Preparation
- Excellent customer service skills
Certification
- 90 hour certification, 01/01/03, Present
- Medical Billing Certification, 08/01/02, Present
- First Aid Certification
- Child Development Associate Certification
- Guard Card
Timeline
Warehouse Worker
Pinnacle Logistics
12.2019 - 04.2020
Security Guard
Admiral security
02.2011 - Current
Teacher
Children OF Destiny Daycare Center
02.2010 - 07.2012
Security Guard
Securitas
11.2004 - 02.2011
Continuing Education Couses - Entry Level Medical Billing
Baltimore city Community College
Continuing Education Couses - Early Childhood Education
The Community College of Baltimore County