Shawntell Williams
Fort Hood,TX
Summary
Highly organized and dependable candidate skilled in effectively managing multiple priorities while maintaining a positive attitude. Demonstrated success in assuming additional responsibilities to achieve team goals. Committed to delivering exceptional results and contributing to a collaborative work environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead DSP
Pro Care Unlimited-Holland, MI
04.2022 - 08.2022
- Staff Scheduling , Funds Management, Personal Issues including; time off, training requirements, Staff concerns, Supplies etc.
- Assist 6 to 12 clients with daily living needs to maintain self-esteem and general wellness.
- Monitoring health and ensuring safety
- Develop rapport with residents, cultivating safe and supportive relationship
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Monitored progress and documented patient health status changes to keep care team updated.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
Assistant Program Coordinator/Direct Support Professional
Residential Opportunities Inc-Kalamazoo, MI
10.2018 - 04.2021
- Implemented practices and policies to keep staff members on task and prioritize duties.
- Provided leadership, guidance and support to staff members.
- Assist 6 to 12 clients with daily living needs to maintain self-esteem and general wellness.
- Assisted disabled clients to support independence and well-being.
- Monitored progress and documented patient health status changes to keep care team updated.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Transported clients to medical and dental appointments to provide support.
- Developed and implemented individualized care plans to meet individual needs of each client.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Assisted 6 to 12 clients with daily living activities, running errands, and household chores.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Documented medication administration into electronic medical records (EMR)
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Maintained clean, safe, and well-organized patient environment.
Caregiver/Companion
Home Sweet Home In-Home Care-Paw Paw, MI
03.2017 - 10.2018
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided safe mobility support to help patients move around personal and public spaces.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Customer Service Representative and Maintenance
Speedway, LLC.
09.2014 - 10.2017
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Used POS system to enter orders, process payments and issue receipts.
- Processed fuel transactions by operating POS system with accuracy.
- Performed inventory control, such as counting, and stocking merchandise.
- Labeled boxes, crates and containers with accurate labels and dates for storage requirements.
- Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
Education
General Education -
Gobles High School
Gobles, MI06.2013
Certificate of Completion -
Meditec
Austin, TX 05.2024 - 09.2024
Skills
- Microsoft Office
- Leadership Experience
- Basic Math
- Direct Patient Care
- Developmental Disabilities Experience
- Medication Administration
- Autism Experience
- Patient Management
- Vital signs monitoring
- Specimens collection and processing
- Appointment Setting
- Drug safety
- Supply Restocking
- EMR systems proficiency
Certification
- CPR/AED
- Driver's license
- CMA - Clinical Medical Assistant (program completion)
Timeline
Certificate of Completion -
Meditec
05.2024 - 09.2024
Lead DSP
Pro Care Unlimited-Holland, MI
04.2022 - 08.2022
Assistant Program Coordinator/Direct Support Professional
Residential Opportunities Inc-Kalamazoo, MI
10.2018 - 04.2021
Caregiver/Companion
Home Sweet Home In-Home Care-Paw Paw, MI
03.2017 - 10.2018
Customer Service Representative and Maintenance
Speedway, LLC.
09.2014 - 10.2017
- CPR/AED
- Driver's license
- CMA - Clinical Medical Assistant (program completion)
General Education -
Gobles High School
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