- I like trying new recipes and food trends
- Volunteering at community kitchens and food-related charities
Shawnteva Smith
Summary
Professional with a friendly, positive attitude and proven customer service skills, honed at Walmart. Adept at fostering teamwork and collaboration, I excel in problem-solving and implementing process improvements. Recognized for enhancing operational efficiency and training staff to achieve high satisfaction ratings, I am committed to driving success in fast-paced environments.
Overview
16
16
years of professional experience
Work History
FFA
HMSHost Shake Shack
03.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Key Holder
Pga Tour
01.2019 - 02.2022
- Supervised daily store operations, ensuring efficient workflow and optimal customer service.
- Trained and mentored new team members on sales techniques and product knowledge.
- Managed inventory control processes, optimizing stock levels to reduce shrinkage.
- Implemented visual merchandising strategies to enhance product displays and drive sales.
Driver
Lyft And Uber
05.2017 - 02.2020
- Ensured timely delivery of goods while adhering to safety regulations.
- Conducted routine vehicle inspections to maintain operational efficiency.
- Assisted in optimizing delivery routes to enhance productivity.
- Maintained accurate logs of mileage, fuel consumption, and delivery schedules.
- Driving Customers To Destinations Safely, While Maintaining A Five Star Rating.
Sales Associate
Hudson News
10.2012 - 10.2017
- Delivered exceptional customer service, enhancing overall shopping experience and fostering repeat business.
- Assisted in training new staff, promoting efficient sales techniques and product knowledge.
- Managed inventory levels, ensuring optimal stock availability and minimizing discrepancies.
- Resolved customer complaints effectively, maintaining high satisfaction ratings and loyalty.
Department Manager
Walmart
08.2013 - 11.2016
- Oversaw departmental operations, ensuring alignment with organizational goals and strategies.
- Implemented process improvements, enhancing workflow efficiency across teams.
- Developed training programs for staff, fostering skill development and performance enhancement.
- Collaborated with cross-functional teams to drive project execution and achieve operational targets.
Assistant Manager
Rue 21
01.2010 - 07.2013
- Assisted in managing daily store operations and ensuring adherence to company policies.
- Executed visual merchandising strategies to enhance product presentation and drive sales.
- Supported inventory management by conducting stock audits and maintaining accurate records.
- Trained new team members on customer service standards and operational procedures.
Education
High School Diploma -
Lloyd High School
Lawndale, CASkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Accomplishments
- Supervised team of 10-15 staff members.
- Achieved becoming a trainer through effectively helping with daily operations.
Interests
Timeline
FFA
HMSHost Shake Shack
03.2022 - Current
Key Holder
Pga Tour
01.2019 - 02.2022
Driver
Lyft And Uber
05.2017 - 02.2020
Department Manager
Walmart
08.2013 - 11.2016
Sales Associate
Hudson News
10.2012 - 10.2017
Assistant Manager
Rue 21
01.2010 - 07.2013
High School Diploma -
Lloyd High School