Shawnte Y. Williams
Hampton
Summary
Professional with significant experience in administrative support and office management. Strong focus on team collaboration and achieving results. Skilled in scheduling, communication, and problem-solving. Reliable, adaptable, and ready to contribute to organizational success.
Overview
12
12
years of professional experience
1
1
year of post-secondary education
Work History
English Teacher
Smithfield Middle School
01.2023 - Current
- Implemented initiatives and teaching methodologies, facilitated classroom procedures, set standards for learning culture, and fostered student discipline
- Maintained effective classroom management strategies and interactive atmosphere and applied advanced teaching capabilities in all subject areas
- Developed innovative lesson plans to engage students in English language learning.
- Successfully implemented lesson plans resulting in over 93% pass rate of SOLs
English Teacher
Woodbridge Middle School
01.2022 - 01.2023
- Collaborated with other teachers and parents to plan and execute the curriculum standards
- Participated in instructional rounds to develop a shared understanding of what teaching with high-quality instruction looks like and to identify and help solve common issues related to learning and teaching
- Increased 20% of language learners' reading growth scores by one grade level
- Maximized 50-minute classroom time to consistently keep students engaged and maintain the schedule of a tight pacing guide ensuring 86% of students a pass/proficient or higher on the Reading SOL
Client Associate
Capital Group-American Funds
01.2022 - 01.2023
- Enhanced client satisfaction by addressing inquiries and resolving issues in a timely manner.
- Implemented proactive fraud monitoring protocols that reduced fraudulent transactions by 40%, safeguarding client assets and increasing trust within the portfolio
- Streamlined processing of over 1,000 monthly financial transactions involving deposits, transfers, and withdrawals, reducing transaction time by 40% and minimizing errors to less than 3%
- Enhanced client satisfaction by addressing inquiries and resolving issues in a timely manner.
English Teacher
Hampton City Schools
01.2019 - 01.2021
- Developed interest in multiple subjects among students and promoted problem-solving skills
- Proficiently set appropriate tasks and challenges for assignments according to the published timetable and ensured regular marking with constructive feedback
- Successfully kept student records and data up to date, including cumulative files, online student and family information, attendance accounting, and logging all student and parent contacts
- Achieved 79% pass rate on statewide assessment, 3% above the district, and statewide achievements for the 9th grade during the pandemic year
Administrative Assistant
Divine Behavioral Services
01.2013 - 01.2015
- Streamlined and performed day-to-day administrative tasks utilizing best-in-class techniques and methods
- Coordinated with cross-functional departments to provide continuous support
- Conducted detailed analysis of A/R to identify and eradicate issues utilizing 'Medicaid Provider Portal'
- Achieved 100% positive audit results in the audit of client files for two consecutive years by following regulatory policies and guidelines
Education
Masters - HR Organizational Learning & Performance
01-2026
Bachelors - English
01.2015 - 03.2016
Graduation Date: Date
Skills
- HR Management
- General Administration
- Effective Communication
- Microsoft Office Suite
- Google Docs
- Viewpoint
- ADP
- SAP
- SharePoint
- Problem-solving skills
- Team collaboration
- Technology integration
Skillsinterests
HR Management, General Administration, Effective Communication, Microsoft Office Suite, Google Docs, Viewpoint, ADP, SAP, SharePoint
Timeline
English Teacher - Smithfield Middle School
01.2023 - Current
English Teacher - Woodbridge Middle School
01.2022 - 01.2023
Client Associate - Capital Group-American Funds
01.2022 - 01.2023
English Teacher - Hampton City Schools
01.2019 - 01.2021
THOMAS EDISON STATE UNIVERSITY - Bachelors, English
01.2015 - 03.2016
Administrative Assistant - Divine Behavioral Services
01.2013 - 01.2015
COLORADO STATE UNIVERSITY-GLOBAL - Masters, HR Organizational Learning & Performance
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