Workaholic with a concertation in life, family and center.
Timeline
SHAWN W. DRIGGERS
Account Manager
Portsmouth,NH
Summary
consultative sales. Excellent reputation for resolving problems and improving customer satisfaction.
Accomplished Field Sales Representative offering 15 plus years of comprehensive experience attracting new clients and sourcing opportunities by developing successful sales strategies. Polished in promoting and marketing products and maintaining and building brand presence. Proficient in CRM and Salesforce coupled with excellent knowledge of various sales and negotiation techniques.
Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills. Experience Account Sales Representative with over 18 years of experience in
Work History
Senior Field Sales Representative
Binghamton Material Handling Inc.
08.2022 - 01.2023
Forecasted sales, developing and evaluating various methods of customer interaction.
Traveled throughout assigned territory to leverage leads and visit existing customers.
Represented company brand during customer and prospect interactions.
Worked independently with minimal supervision.
Negotiated prices, terms of sales and service agreements.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Prepared and deliver customer sales quotes.
Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Quoted prices, credit terms and other bid specifications.
Liaised between internal and external stakeholders, clients and various external vendors to develop and implement client solutions.
Visited key customers repeatedly to promote retention and relationships.
Developed and maintained strong working relationships with Industry vendor professionals within assigned territory.
Account Manager
Crown Equipment
04.2015 - 07.2022
Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
Listened attentively to client feedback and worked with product development team to introduce new services.
Improved account management by predicting potential competitive threats and outlining proactive solutions.
Delivered engaging and polished presentations to highlight products and draw favorable competitor comparisons.
Exceeded sales goals and market competitions through effective negotiation of product and material pricing, freight and delivery rates and employee payment terms.
Educated clients on new software and fleet management options and updated account information to maintain high standards of client service.
Senior Sales Representative
Horizon Beverage
06.2012 - 07.2014
Effectively created new positive relationships with the top 20 retail stores in Massachusetts
Managed and trained three other sales representatives to help with the chain accounts I was responsible for
Created tailored programs to sell to my customers in order to be competitive in a dueled market
Increased quota attainment from 60% to 100% over a period of 6 months.
Wine Marketing Manager
Horizon Beverage
01.2011 - 06.2012
Efficiently managed high volume accounts focusing and assisting the sales staff with their fine wine distribution
Planning and executing sales plans to ultimately grow volume for our fine wine suppliers
Worked with on and off premise accounts in the Massachusetts market, meeting with owners and selected buyers forging close relationships
Assisted in company increase of 10.5 percent overall growth, with 7% in Wine Marketing.
Key Account Sales Specialist
Arborway Imports
01.2008 - 01.2011
Implemented a sales strategy to develop and grow a small portfolio of virtually undiscovered wines into a productive account base
Developed trustworthy relationships in the North Shore/Boston Metro area account base
Consistently increased sales by an average of 20%-25% since the inception of route.
Business Development Associate
Staples, Inc
12.2005 - 01.2007
Effectively implemented a sales strategy targeting mid to large sized Boston-based companies
Created and presented sales proposals to senior management of target companies in face-to-face meetings and boardroom settings
Assisted in bringing the North East Region to record setting accomplishments never before attained, as well as the contract sales division become the second most profitable division next to its retail stores.
Education
Bachelor’s Degree - Marketing
Hesser College
Skills
Customer Needs Assessments
Sales Forecasts
Environmental Health and Safety
Product Demonstration
Training Seminars
Service Accounts
Sales Cycle
Professional Development
Customer Service and Assistance
Customer Relationships
Seasonal Promotions
Consultative Sales Approach
Territory Assignments
Customer Referrals
Lead Generation
Inventory Control Processes
Sales and Marketing
Converting Leads
Interpersonal Communication Skills
Pricing Structures
Sales Development
Staff Meetings
Product Training
Additional Information
WINE & SPIRITS EDUCATION TRUST
, WSET Level 2 Award
Workaholic with a concertation in life, family and center.
I believe in a strong work ethic to accomplish goals full circle. I reward myself with family time traveling, or enjoying the golf course with friends and colleagues. I enjoy finding the down time to recharge my batteries with exercise and involving my time as much as I can to help others in need. Reading and constant education to better my career helps me accomplish my goals in life with a full circle.