Business Development Manager skilled in growing sales and improving stakeholder relations. Strategically-minded in capturing new business and leveraging dynamic market opportunities. Accomplished in exceeding targets with a results-driven approach.
Overview
7
7
years of professional experience
Work History
Business Development Manager
UPS
01.2020 - Current
Generated new business with marketing initiatives and strategic plans.
Established relationships with key decision-makers within customer's organization to promote growth and retention.
Negotiated and closed long-term agreements with new clients in assigned territory.
Performed client research and identified opportunities for account growth, account penetration and market expansion.
Monitored market trends and competitor activities to identify areas of potential opportunity.
Built relationships with customers and community to establish long-term business growth.
UPS Inside Sales Representative
UPS
06.2019 - 01.2020
Utilized Territory Management skills to identify new business while expanding current business portfolio
Responded to and resolved customer inquiries, complaints, and issues
Assessed, identified, measured, and monitors customer’s business needs, and aligned account strategies to maximize profitability and meet strategic goals
Educated customers on UPS’s service channels to expedite problem resolution
Provided compelling value proposals to potential and existing customers
Understands customer business models, operating structures, and strategic objectives, and offers logistic sales solutions
Solicited information from customers through a variety of questioning and probing techniques.
Machine operator
Armstrong
05.2019 - 08.2019
Operated and maintained sorting machine and mechanical grinder
Lead a team to the best pace and quota in recent history
Recognized inconsistency and reorganized roles within the team to improve quality and performance
Complied with company and OSHA safety rules and regulations.
Handled freight and small package deliveries for the entire Facility.
Activity aide/gift shop salesman
St. James Wellness Rehabilitation Center and Villas
06.2016 - 05.2018
Self-started a Campaign for a successful gift shop tripling profit
Lead a group of 50 individuals through an entire day of events
Planned and organized events along with following through with plans to effect over 300 individuals.
Education
Bachelor of Science in Business Management - Management Science
Eastern Illinois University
Charleston, IL
05.2019
Skills
Energetic Self-Starter
Territory Management and Business Development
Creative professional with extensive project experience from concept to development
Strategic Mapping and risk management
Customer service oriented
Adapts well to organizational norms
Goals and Performance
Market and Competitive Analysis
New Business Development
Rfp/Proposal Coordination
Team Collaboration
Honors And Activities
Former president of the Beta Club- Organization dedicated to the overachievers and volunteers in the community
Student Investment Society member
High priest in the church of latter-day saints
Consistent volunteer Coles County/Kankakee County
Timeline
Business Development Manager
UPS
01.2020 - Current
UPS Inside Sales Representative
UPS
06.2019 - 01.2020
Machine operator
Armstrong
05.2019 - 08.2019
Activity aide/gift shop salesman
St. James Wellness Rehabilitation Center and Villas
06.2016 - 05.2018
Bachelor of Science in Business Management - Management Science
Eastern Illinois University
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