Shawonda Finley
Fresno,CA
Summary
Energetically advanced from Caregiver Attendant to Personal Assistant at godall co., demonstrating exceptional multitasking and strong communication skills, achieving a significant improvement in customer relations and operational efficiency, and maintaining a track record in both team collaboration and independent problem-solving and organizational prowess.
Overview
13
13
years of professional experience
Work History
Personal Assistant
godall co.
- Energetically advanced from Caregiver Attendant to Personal Assistant at godall co., demonstrating exceptional multitasking and strong communication skills, achieving a significant improvement in relations and operational efficiency, and maintaining a track record in both team collaboration and independent problem-solving, as well as organizational prowess.
Sales Associate
Macys Department Store
03.2016 - 12.2016
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Caregiver
GIS
12.2011 - 08.2013
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted patients with self-administered medications.
- Built strong relationships with clients to deliver emotional support and companionship.
Sales Associate
DD's Discount
02.2010 - 08.2012
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Courtesy Clerk
Food Max
06.2004 - 12.2005
- Promoted a safe shopping environment through vigilant monitoring of potential hazards such as spills or cluttered aisles, addressing issues promptly as they arose.
- Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.
- Upheld high standards of professionalism while interacting with customers, coworkers, and supervisors alike.
- Acted as an ambassador for the store''s brand by consistently providing friendly, knowledgeable, and efficient service to all customers.
- Provided exceptional customer service, addressing concerns and inquiries promptly and professionally.
Education
High School Diploma -
Edison High School
Fresno, United States06.2004
Skills
- Strong Communication Skills
- Multitasking
- Strong Work Ethic
- Attention to Detail
- Customer Service
- Appointment Scheduling
- File and Database Management
- Time Management
- Commitment to Quality and Service
- Meticulousness
- Account Management
- Resourcefulness
- Administrative Support
- Discretion
- Strong Problem Solver
- Filing and data archiving
- Client Relations
- Errands
- Call Screening
- Discretion and Confidentiality
- Housekeeping
- Organizing and Preparing Meetings
- Business Writing
- Report Writing
- Compensation and benefits
- Travel Arrangements
- Business Development
- Project Coordination Experience
- Vendor Relationship Management
Timeline
Sales Associate
Macys Department Store
03.2016 - 12.2016
Caregiver
GIS
12.2011 - 08.2013
Sales Associate
DD's Discount
02.2010 - 08.2012
Courtesy Clerk
Food Max
06.2004 - 12.2005
Personal Assistant
godall co.
High School Diploma -
Edison High School
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