Shawonna Allen

Support manager in performing management function such as staffing and expanding business plans.

Adhere to company standards and servicr levels to increase sals and minimize cost, including food, beverages, supply, utility and labor cost.

Investigate and resolve customer issues and complaints.​

• Immediately reported accidents, injuries or unsafe work conditions to manager.
• Verified cash drawer against the day’s receipts.
• Received frequent customer compliments for going above and beyond normal duties.

Responsible for ensuring consistent hih quality of food preparation and service. (FTR)

Maintained professional restaurant image, including cleanliness prpoer uniform, and appearance standards.

Supervised portion control and quantites of prep to minimize waste.

Develop employees by providing ongoing feedback, establishing performance expectations and conducting performance reviews.

Conduct orientation, and over s training of new employees.​

Maintained overall management responsibilities.

Ordered, accept and check all deliveries for freshness.ensured that all financial (invoices, reporting) and personnel/ payroll related administrative duties are completed accurately, ontime and in acvordance with company policies and procedures.​

• Maintained high standards of cleanliness and sanitation.
• Operated all kitchen equipment adeptly.
• Verified cash drawer against the day’s receipts.
• Developed and maintained positive working relationships with others to reach business goals.