Shay Bastron
Summary
Dependable and versatile professional with extensive experience in food service, customer relations, and administrative support. Proven track record of managing high-volume environments, handling cash accurately, and maintaining strict health and safety standards. Demonstrates strong leadership skills through training team members and managing schedules. Holder of valid Oregon Driver’s License, Food Handlers Card, and OLCC Permit.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Team Member
Papa Murphy's
Portland, USA
03.2026 - Current
- Assembled food orders on the line, ensuring adherence to portion control and safety guidelines for consistent quality.
- Managed point-of-sale (POS) transactions, accurately processing cash and digital payments to maintain customer satisfaction.
- Maintain a pristine and organized workstation, lobby, and refrigeration units to meet health department standards.
- Executed daily food preparation and dishwashing duties to support efficient kitchen operations and timely service.
Independent Delivery Contractor
DoorDash
Portland Area, USA
09.2021 - Current
- Coordinated time-sensitive logistics for prompt pickup and delivery of food and retail orders across Portland metro area.
- Delivered exceptional customer service, ensuring order accuracy and achieving high satisfaction ratings.
- Delivered food orders promptly using efficient navigation tools.
- Communicated effectively with customers regarding order status and delivery updates.
- Managed delivery schedules to optimize route efficiency and minimize wait times.
Team Member / Line Cook
Dave's Hot Chicken
Portland, USA
08.2024 - 02.2025
- Operated high-volume cooking equipment and prepared food items to exact specifications, ensuring consistent quality and customer satisfaction.
- Handled daily cash management and resolved customer service inquiries, fostering positive customer experiences.
- Managed nightly closing procedures, including sanitizing work stations, deep cleaning the dining area, and restocking inventory for the next day's opening shift.
- Managed nightly closing procedures, sanitizing work stations, deep cleaning dining area, and restocking inventory to ensure readiness for next day.
Administrative Assistant & Caregiver
Portland In-Home Care
Portland, USA
05.2021 - 08.2024
- Streamlined daily operations by coordinating client scheduling, billing, and payroll processing to enhance service delivery.
- Supported recruitment efforts by prospecting, hiring, and training new staff to build a competent team.
- Maintained clear, professional communication channels between clients, families, and management.
- Facilitated clear, professional communication among clients, families, and management to ensure alignment and satisfaction.
Server
Applebee's
Portland, USA
04.2021 - 09.2021
- Provided high-quality table service, took orders accurately, and anticipated guest needs to enhance dining experience in fast-paced environment.
- Executed deep-cleaning checklists and food-safety routines to uphold high sanitation standards.
- Delivered exceptional customer service in a fast-paced dining environment.
- Managed food and beverage orders using point-of-sale systems effectively.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
Crew Member
McDonald's
Portland, USA
05.2019 - 11.2020
- Delivered fast, friendly customer service at front counter and drive-thru, enhancing customer satisfaction.
- Prepared food orders on line and managed cash transactions while maintaining cleanliness and organization during nightly closing routines.
- Provided excellent customer service in fast-paced environment.
- Operated kitchen equipment to prepare food items efficiently.
- Maintained cleanliness and organization of work areas consistently.
Education
Alliance At Meek
Portland , ORSkills
- POS systems
- Cash handling
- Inventory management
- Microsoft Office
- Excel
- Word
- Publisher
- Outlook
- Team training
- Multitasking
- Disciplined time management
- Strong verbal communication
- Positive team-oriented attitude
- Reliable work ethic
Professional References
- Chris Laird, Former Supervisor, (503) 689-2009
- Brenda Ramirez, Professional Colleague, (971) 255-9473
Certification
- Oregon Driver’s License, Valid & Active
- OLCC Service Permit, Active since 01/01/21
- Oregon Food Handlers Card, Active since 01/01/19
Volunteer And Extracurricular Activities
- Environmental Volunteering: Maintained clean and healthy habitats for coastal wildlife and tourists during weekend initiatives.
- Community Support: Assisted in organizing living spaces and distributing essentials for community members in need.
- Additional Experience: Freelance painting instruction, pet sitting, and childcare.
Skills And Capabilities
Proficient in Microsoft Office (Excel, Word, Publisher, Outlook) and POS systems., Cash handling, inventory management, team training, and multitasking., Disciplined time management, strong verbal communication, reliable work ethic, and a positive team-oriented attitude.
Timeline
Team Member
Papa Murphy's
03.2026 - Current
Team Member / Line Cook
Dave's Hot Chicken
08.2024 - 02.2025
Independent Delivery Contractor
DoorDash
09.2021 - Current
Administrative Assistant & Caregiver
Portland In-Home Care
05.2021 - 08.2024
Server
Applebee's
04.2021 - 09.2021
Crew Member
McDonald's
05.2019 - 11.2020
Alliance At Meek