Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
26
26
years of professional experience
Work History
Receptionist
Jackson R. Massey & Associates, P.C.
12.2000 - Current
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Responded to inquiries from callers seeking information.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Activities Assistant
Salem Nursing Home
04.1998 - 12.2000
Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
Education
High School Diploma -
T.W. Josey High School
Augusta, GA
Skills
Organization skills
Time Management
Telephone skills
Data Entry
Customer/Client relations
Greeting and Seating Clients
Multi-line telephone operation
Timeline
Receptionist
Jackson R. Massey & Associates, P.C.
12.2000 - Current
Activities Assistant
Salem Nursing Home
04.1998 - 12.2000
High School Diploma -
T.W. Josey High School
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