Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shay Butterfield

Tampa,FL

Summary

Driven professional with a track record of enhancing warehousing and logistics operations at Walmart, adept in shipping and receiving, and order picking. Leveraged attention to detail and effective communication to improve inventory accuracy and customer satisfaction. Excelled in a fast-paced environment, consistently meeting or exceeding performance targets through strategic planning and quality control. Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in high volume grocery chains, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented.

Overview

5
5
years of professional experience

Work History

Barista

Starbucks
08.2023 - Current
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Learned special recipe items and seasonal offerings to best meet customer needs.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Promoted additional items with beverages, increasing store sales.

Overnight Stocker and Receiver

Walmart
07.2022 - 06.2023
  • Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Conducted counts and audits of inventories to identify and resolve discrepancies to prevent shrinkage and enhance accountability
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Communicated with vendors and suppliers to verify timely delivery of goods.
  • Stocked shelves to match planogram images and instructions.
  • Partnered with merchandising team to create and implement profitable pricing strategies.
  • Followed orders precisely for correct items, sizes and quantities.
  • Updated merchandise pricing to match new values and special promotional rates.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.

Delivery Courier

RTAL Logistics Corporation
03.2020 - 02.2022
  • Followed company policies and procedures during shift.
  • Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Drove safely at all times to avoid accidents and harm.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
  • Utilized GPS navigation systems to navigate faster routes.
  • Contacted customers to confirm delivery details and locations.
  • Verified package information to check for accuracy and completeness.
  • Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
  • Managed delivery route for optimal use of time and fuel.
  • Tracked delivery status and updated customers for expected delivery time.
  • Handled receipt, storage, identification and delivery of products for clients.
  • Maximized processes by managing delivery schedules and prioritizing based on urgency.
  • Followed safety procedures and regulations to protect packages and vehicles.
  • Communicated with dispatch and customers for accurate delivery information.
  • Conducted daily vehicle inspections and reported maintenance issues for immediate remediation.

Education

High School Diploma -

Wesley Chapel High School
Wesley Chapel, FL
04.2010

Skills

  • Shipping and receiving
  • Order Picking
  • Product Rotation
  • Warehouse Safety
  • Pallet Jack Operation
  • Attention to Detail
  • Invoice reconciliation
  • Merchandise staging
  • Inspection and Quality Control
  • Effective Communication
  • Warehousing Operations
  • Microsoft Office Suite

Timeline

Barista

Starbucks
08.2023 - Current

Overnight Stocker and Receiver

Walmart
07.2022 - 06.2023

Delivery Courier

RTAL Logistics Corporation
03.2020 - 02.2022

High School Diploma -

Wesley Chapel High School

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Shay Butterfield