Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shay Holford

Summary

I am an organized and dependable candidate successful at managing multiple priorities with a commitment to meeting tight deadlines. I am always ready to tackle new challenges with dedication, enthusiasm, and a positive attitude. Furthermore, I am equipped with strong attention to detail, willingness to learn, and excellent communication skills for the purpose of meeting team goals.

As you take a look at my resume, you may think, at a quick glance, that I do not have the qualifications for an accounting-type job, but you will see that my background is actually in the accounting field. I have spent the last 11 years in education because that is what worked for my family during that time. I am now looking to go back to my professional field of accounting where I come with 11 years of experience in doing accounts receivable, accounts payable, and working as a staff accountant. I have outlined those skills in the separate "skills" section of my resume.


Overview

15
15
years of professional experience

Work History

Transcriptionist

Diaz Transcription Services
03.2016 - Current

· Electronically receive audio recordings of court hearings for Federal disability and Social Security cases

· Listen to recordings, type them verbatim, proofread the typed document, and submit them by the assigned deadline

· Submit invoices for completed work

Paraprofessional, TEP Program

Mechanicsburg Area School District
08.2014 - Current
  • Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
  • Provided support during classes, group lessons, and classroom activities.
  • Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
  • Assisted in the collection of data to track student progress, using this information to adjust instructional strategies for optimal learning outcomes.
  • Supervised students during lunch periods, recesses, or other non-instructional times while maintaining a safe environment for all children present.
  • Supported students during small group instruction, reinforcing concepts taught by the lead teacher.
  • Monitored student behavior in classes, during non-instructional times, and on field trips for unsafe or rule-breaking concerns.
  • Taught courses under guidance of senior instructors.
  • Participated in professional development opportunities to stay current on best practices in education and enhance instructional techniques.
  • Contributed to improved test scores by providing targeted small group reading intervention for struggling readers.
  • Prepared instruction materials, constructed bulletin boards, and set up work areas.
  • Administered tests and assessments to evaluate student progress and performance.

Receptionist

Colgan & Associates, LLC
08.2013 - 08.2014
  • Confirmed appointments, communicated with clients, and updated client records.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, faxing, and filing documents.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Enhanced accuracy of record-keeping with diligent maintenance of logs and records.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Received payments from clients and maintained records by provided a receipt and entering payment into the client's file.
  • Reconciled cash and credit card payments and deposited into the bank.

Teacher's Assistant

Mountainside Preschool
11.2009 - 08.2013
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Maintained safety and security by overseeing students in recess environments.
  • Monitored student behavior in classes and on field trips for unsafe or rule-breaking concerns.
  • Developed materials for classroom teachers to support instruction or in-class activities.
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.

Education

Bachelor of Science - Accounting And Business Management

Lebanon Valley College
Annville, PA
05-1994

Skills

  • Account reconciliation, bank reconciliation
  • Accounting and bookkeeping, general ledger entries, accounts payable and receivable, invoice balancing, financial statements, payroll processing
  • Microsoft Excel
  • Fast typing speed, word processing, high accuracy level, strong grammar, excellent data entry skills
  • Continuous learning attitude
  • Excellent multitasking ability and time management skills to meet deadlines consistently
  • Teamwork
  • Strong organizational skills, self-motivator, excellent administrative skills, detail oriented, active listener, patience and concentration, cultural sensitivity awareness
  • Dictation transcription using audio file management and familiar with transcription software
  • Excellent communicator, verbally and orally
  • Reliable, professional, adaptable and flexible thinker
  • Computer proficient, Microsoft Office, Google Suite

Timeline

Transcriptionist

Diaz Transcription Services
03.2016 - Current

Paraprofessional, TEP Program

Mechanicsburg Area School District
08.2014 - Current

Receptionist

Colgan & Associates, LLC
08.2013 - 08.2014

Teacher's Assistant

Mountainside Preschool
11.2009 - 08.2013

Bachelor of Science - Accounting And Business Management

Lebanon Valley College
Shay Holford