Shay Johnson
Isanti,MN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Highly skilled in fast and accurate data entry, showcasing significant experience in managing large volumes of information. Possess strong organizational skills and ability to prioritize tasks effectively, ensuring timely project completion. Demonstrated capability in improving data processing workflows, leading to increased efficiency in previous roles.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Pharmacy Technician/Data Entry Specialist
PharMerica
Fridley, MN
09.1998 - Current
- Processes prescriptions accurately for diverse patient populations.
- Operates pharmacy software to manage patient records and prescription orders.
- Trains new pharmacy technicians on operational procedures and best practices.
- Ensures compliance with regulatory standards in all pharmacy operations.
- Performs data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Creates new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Manages filing of prescriptions, both electronically and manually.
- Provides customer service to patients by answering questions about medications and health-related topics.
- Collaborates with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
- Performs Point of sale / Adjudication of claims
- Initiates therapeutic interchanges
Education
High School Diploma -
Coon Rapids High School
Coon Rapids, MN06.1994
Skills
- Customer service
- Verbal and written communication skills
- Team collaboration/orientation
- Claims processing
- Formulary management
- Analytical skills
- Therapeutic Interchanges
- Medical terminology
- Medication audits
- Compliance management
- Staff training
- Attention to detail
- Time management
- Problem solving
- Leadership skills
- Medicare and medicaid process
- Patient education and counseling
- Pharmacy software proficiency
- HIPAA
- Point of sale systems proficiency
- Insurance billing
- Insurance reconciliation
Certification
- PTCB - CphT
- Current registration with MN board of pharmacy
Timeline
Pharmacy Technician/Data Entry Specialist
PharMerica
09.1998 - Current
High School Diploma -
Coon Rapids High School