Shay Kelleher
Columbus,OH
Summary
Dynamic administrative professional with experience playing a key role in attaining daily objectives and long-term goals across diverse office platforms. Driven, problem-solver with a working knowledge of the marketing supply chain and tools, and an in-depth understanding of project & compliance management, financials, and database systems. Skillfully coordinates resources to keep operations smooth, foster working relationships, and boost team productivity.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Compliance Administrator
Grand Aerie Fraternal Order of Eagles
Grove City, OH
01.2023 - Current
- Maintained financial and policy compliance for 1,500+ company branch clubs through utilizing and updating company database.
- Obtained & reviewed financial and legal documents for compliance accuracy.
- Analyzed and updated communication plans and project tracking schedules for deliverables and deadlines.
- Routinely met compliance health report KPIs, average of 85% - 95% completed items per month.
- Collaborated with Administration team to develop updated workflow process for clubs’ conference representative requests.
- Promoted brand awareness & recognition via compliance marketing material updates and outreach efforts.
Administrative Coordinator
August Mack Environmental Inc.
Lewis Center, OH
09.2022 - 01.2023
- Maintained project calendars to track important dates and ensure timely execution of deliverables.
- Prepared various documents including environmental compliance plans, reports, proposals, invoices, purchase orders, and budgets.
- Managed and analyzed databases to keep essential documents and information organized, easily accessible, and accurate.
- Scheduled meetings, took detailed notes, and collaborated with team to streamline workflow processes and training materials.
Research Analyst
OPOC.US
Columbus, OH
01.2022 - 06.2022
- Utilized company database, identified potential clients daily via 100+ outbound calls, and updated data lists for accuracy.
- Monitored senior analysts' calendars and scheduled their meetings with representatives.
- Prepared detailed reports summarizing research findings, key performance indicators, and recommendations for further action.
Patient Engagement Advocate
EYECARE PARTNERS LLC
St. Louis, MO
06.2020 - 01.2021
- Coordinated 100-120 inbound and outbound patient calls daily and addressed patient concerns.
- Verified and authorized patient appointments, insurance, material orders, prescriptions, referrals, and payments.
Campaign Strategy Specialist, Finance Project Manager, & Account Coordinator
WUNDERMAN THOMPSON HEALTH
St. Louis, MO
08.2016 - 05.2020
- Managed 80+ project timelines and production schedules for 7+ clients.
- Identified project delays, reviewed materials and documents for accuracy, and resolved issues through active communication and collaboration.
- Led weekly project status meetings, updated status reports, and took notes.
- Created and used new department COGS & budget reconciliation spreadsheets to improve budget planning and execution efficiency.
- Reviewed marketing materials for brand consistency and legal compliance.
- Processed invoices with 100% SOX compliance and contacted appropriate parties for Accounts Payable and Accounts Receivable items.
- Trained new employees on company budget projection, reconciliation, and invoicing processes, and crafted training materials.
Education
Bachelor of Arts - Advertising & Marketing Communications
Webster University
St. Louis, MO05-2016
Skills
- Project Management
- Compliance Management
- Google Suite
- Microsoft Office
- Marketing
- Training Materials Production
- Budgeting
- Accounts Payable
- Accounts Receivable
- Invoicing
- Cross-functional Communication
- Drafting Business Documents
Certification
LinkedIn Learning Certificates: Administrative Human Resources & Administrative Professional Foundations
Timeline
Compliance Administrator
Grand Aerie Fraternal Order of Eagles
01.2023 - Current
Administrative Coordinator
August Mack Environmental Inc.
09.2022 - 01.2023
Research Analyst
OPOC.US
01.2022 - 06.2022
Patient Engagement Advocate
EYECARE PARTNERS LLC
06.2020 - 01.2021
Campaign Strategy Specialist, Finance Project Manager, & Account Coordinator
WUNDERMAN THOMPSON HEALTH
08.2016 - 05.2020
Bachelor of Arts - Advertising & Marketing Communications
Webster University