Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shay laneishe williams

Los Angeles,CA

Summary

Professional contractor with robust experience in delivering high-quality results in diverse projects. Excellent at collaborating with teams and adapting to changing needs. Skilled in project management, strategic planning, and problem-solving, with focus on achieving measurable results. Known for reliability, versatility, and strong work ethic.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Independent Contractor (1099)

Direct Support Professional (DSP)
11.2024 - Current
  • Provided reliable and efficient transportation services as an independent driver
  • Navigated various routes to reach destinations in a timely manner, utilizing GPS technology
  • Handled challenging situations calmly and effectively, resolving conflicts or concerns raised by passengers
  • Performed basic maintenance checks on the vehicle before each shift, including checking fuel levels, tire pressure, lights, brakes, etc
  • Built a positive reputation among customers through consistent delivery of exceptional service
  • Responded promptly to customer inquiries or complaints via phone calls or messages in a courteous manner
  • Adapted driving techniques based on weather conditions or traffic congestion to ensure passenger safety
  • Maintained a professional appearance by dressing appropriately and maintaining personal hygiene standards
  • Followed company policies and procedures regarding vehicle cleanliness, maintenance schedules, and customer service guidelines
  • Demonstrated punctuality by arriving promptly at pick-up locations according to scheduled requests
  • Managed personal finances effectively by tracking expenses related to fuel, maintenance, insurance, etc

Delivery Driver

Pro drivers staffing
03.2024 - 02.2025
  • Followed established safety protocols for loading/unloading packages or goods from the vehicle
  • Assisted in warehouse operations during downtime periods as needed
  • Delivered packages and goods to customers in a timely and efficient manner
  • Adhered to all traffic laws and regulations while operating company vehicles
  • Ensured the safe handling and transportation of fragile or perishable items

Behavior Technician

Autism Learning Partners
09.2023 - 09.2024
  • Implemented behavior intervention plans for individuals with autism spectrum disorder, focusing on skill development and behavior reduction
  • Collected and analyzed data to track progress and make data-driven decisions for treatment planning
  • Provided direct one-on-one therapy sessions to clients, implementing evidence-based strategies and techniques
  • Collaborated with a multidisciplinary team including speech therapists, occupational therapists, and psychologists to ensure comprehensive care
  • Supported clients in developing social skills through structured activities and interventions
  • Maintained accurate documentation of client progress, session notes, and incident reports
  • Implemented positive reinforcement strategies to motivate clients during therapy sessions
  • Ensured a safe environment for clients by following safety protocols at all times
  • Attended regular training sessions to stay updated on the latest research findings in applied behavior analysis (ABA)
  • Collaborated with schools or educational institutions to support generalization of skills in different settings

Drug and Alcohol Counselor/Case Manager

Tarzana Treatment Centers
11.2022 - 09.2023
  • Managed a caseload of 9 clients, providing comprehensive case management services
  • Conducted thorough assessments to identify client needs and develop individualized care plans
  • Advocated for clients' rights and ensured access to appropriate resources and support systems
  • Collaborated with interdisciplinary teams to coordinate and monitor the delivery of services
  • Facilitated regular meetings with clients to review goals, address barriers, and track progress
  • Coordinated referrals to community agencies for additional support services as needed
  • Provided crisis intervention and emotional support to clients in challenging situations
  • Educated clients on available community resources related to housing, employment, education, etc
  • Supported clients in developing independent living skills such as budgeting or job searching

Machine Operator

Ryerson
06.2006 - 02.2021
  • Machinery like over-head crane sit down stand-up forklift cutting saw, calculating perimeters working with sheet metal, plates and bars. Efficient in fulfillment of customer orders while maintaining a clean safe work environment.

Education

Some college - Human Services

El Camino Community College District
Los Angeles, CA
06.2024

Alcohol & Drug Counseling

La Institute For Alcohol & Drug Counseling
Palmdale, CA
11.2021

Skills

  • Computer skills
  • Materials Handling
  • Customer service
  • Crisis Intervention
  • HIPAA
  • Motivational Interviewing
  • Phone etiquette
  • Equipment operation over-head crane, cutting saw operator

Certification

  • TWIC Card
  • First Aid Certification
  • CPR Certification
  • Forklift Certification
  • Counseling Certification

Timeline

Independent Contractor (1099)

Direct Support Professional (DSP)
11.2024 - Current

Delivery Driver

Pro drivers staffing
03.2024 - 02.2025

Behavior Technician

Autism Learning Partners
09.2023 - 09.2024

Drug and Alcohol Counselor/Case Manager

Tarzana Treatment Centers
11.2022 - 09.2023

Machine Operator

Ryerson
06.2006 - 02.2021

Alcohol & Drug Counseling

La Institute For Alcohol & Drug Counseling

Some college - Human Services

El Camino Community College District

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Shay laneishe williams