PROFESSIONAL SUMMARY
With 18 years of working experience, I have a strong background in customer service, MS Office proficiency, and extensive experience in office administrative duties and procedures.
EXPERIENCE
CVS Pharmacy, Leesburg, VA
Operation Manager RX
June 2020-Present
- Oversee pharmacy operations to ensure smooth functioning and compliance with regulations.
- Coordinate with staff to optimize workflow and customer service standards.
Shift Supervisor Management
January 2019
- Processed cash and card payments.
- Addressed customer inquiries and concerns promptly and professionally.
Pharmacy Technician Trainee
January 2017-October 2017
- Received and verified prescriptions.
- Estimated prices, filled prescriptions, and obtained pharmacist approval.
- Assisted with insurance claims processing.
- Managed medication inventory, including stocking and pricing.
Store Associate
January 2016- December 2016
- Provided excellent customer service.
- Handled cash and card transactions accurately and efficiently.
HS Solutions, Washington DC
Estimator/Office Assistant
March 2010- April 2011
- Prepared budget estimates for low-voltage construction projects.
- Provided comprehensive office support.
Office Administrator
May 2008- February 2010
- Managed phone calls, emails, and correspondence.
- Handled administrative tasks such as filing, data entry, and scheduling.
- Assisted in preparing reports, presentations, and documentation.
Moshaveran Tarh, Iran
Office Administrator
June 2001- September 2007
- Managed office operations and maintained office supplies.
- Handled accounting tasks, labor payrolls, and insurance processing.
- Scheduled meetings and provided administrative support.
- Translated catalogs and service manuals for office use.
EDUCATION
Azad University, Tehran, Iran
Bachelor of Arts, English Translation
Mehre Vatan High School