Shay Okelley

• Improved time management of the executive through effective prioritization and organization of tasks.
• Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
• Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
• Accomplished project deadlines by assisting with task completion whenever required.
• Kept detailed track of household and maintenance inventory and schedules.
• Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Kept bar presentable and well-stocked to meet customer needs.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
• Upsold menu items to customers, driving up per sale revenues and maximizing profits.

• Educated clients on the benefits of a consistent yoga practice for stress reduction, improved flexibility, and overall mental clarity.
• Planned and led yoga classes by selecting appropriate poses and sequences to meet abilities of individual students.
• Provided guidance and instruction on breathing techniques, meditation and other elements of yoga practice.
• Offered one-on-one or small-group instruction for students needing additional attention and support.
• Developed tailored yoga programs for clients with specific health concerns or injuries to ensure safe practice.
• Explained different yoga styles and poses to students.
• Arrived early to set up room, greet students, and answer questions.
• Inspired personal growth among students by challenging them to step outside their comfort zones while offering support in achieving their individual goals.

Answer the phone and returning voice messages. Complete opening and closing routines.

Assist school staff with any necessary tasks.

Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.

Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.

Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.

• Completed all tasks in compliance with company policies and procedures.
• Increased customer satisfaction by promptly addressing and resolving inquiries and concerns.
• Greeted visitors and students warmly, creating positive first impression of organization.

• Promoted healthy lifestyles among young people by incorporating physical activity into daily routines while emphasizing proper nutrition at meal times.
• Collaborated with fellow coaches to develop innovative programs that catered to diverse interests and skill levels among campers.
• Organized memorable end-of-camp celebrations that highlighted each child''s unique achievements throughout the summer program.
• Compiled detailed reports on camp operations, achievements, and areas for improvement to share with senior management and other stakeholders.
• Responsible for helping to create a fun and safe learning environment where students will learn circus skills.
• Ensured camper safety by strictly adhering to camp guidelines and supervising all activities closely.

• Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.
• Developed lesson plans and routines for individual students to meet personal goals and abilities.
• Coordinated with other instructors and coaches to determine student advancement and progress.
• Boosted gymnasts'' confidence levels by offering constructive feedback and personalized support.
• Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.