Shay Pruitt
Chicago,IL
Summary
Experienced Event Coordinator seeking full-time position with a prominent company. Utilize creativity and leadership skills to excel in event planning. Thrive in collaborative team environments and adept at managing multiple small and large-scaled events at various locations. Skilled at serving as a liaison between clients, vendors, and event hosts, providing seamless support throughout the process.
Overview
9
9
years of professional experience
Work History
Global Security Event Coordinator
Milestone Technologies, Inc.
07.2022 - 12.2024
- Company Overview: Contract @Meta Inc. - Chicago, IL
- Lead a team of security professionals to provide world class service to Meta's client business partners
- Organize and input tasks, as well as event data
- Work with client business partners and the contract security services teams to plan and execute a detailed security plan for VIP guests, politicians, celebrities, etc
- Direct, assess, vet and manage security and other vendors associated with an event
- Prepare and critically review operation plans and direct security vendors to support special events and operations
- Display strong interpersonal, security, and organizational skills with 100+ clients, cross functional teams, & vendors
- Conducted post-event analysis, identifying areas of improvement for future events.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
Brand Ambassador
Milestone Technologies, Inc.
02.2020 - 07.2022
- Company Overview: Contract @Meta Inc. - Chicago, IL
- Provide a positive and interactive experience with guests and employees
- Conduct badge checks for onsite and offsite events for allotted guest approved employees or guests
- Guide visitors, new hires, and employees to lobbies, bathrooms, cafes, or approved event space/lobby when help is needed onsite
- Communicate daily through site specific security pages with receptionist and security teams on the day-to-day events that are scheduled
- Distribute event items, conduct surveys, and special task related requests
- Exceeded client expectations through timely event set-up, professional demeanor, and proactive problem-solving skills.
Event Staffing Personnel
Action Figures Convention Staffing
04.2016 - 12.2019
- Company Overview: Chicago, IL
- Assisted with prepping, assembling, and coordinating on site staffing services to clients
- Registration personnel proficiency in PC and Mac to assist with a variety of systems
- Provided and facilitated clients and convention goers with help at the information desk
- Conference sessions personnel
- Detailed-oriented room monitors
- Exhibitor booth assistant with knowledgeable and resourceful city concierge
- Developed strong relationships with clients, understanding their unique staffing needs and providing tailored solutions.
Dining Server
Waterford Estates
05.2017 - 06.2018
- Company Overview: Hazel Crest, IL
- Delivered exceptional, friendly, and fast service
- Answered questions about menu selections
- Accurately recorded orders and collaborated with team members to serve food and beverages to exceed guest expectations
- Clean all work areas, equipment, utensils, and dishes, and appropriately stored areas
- Assisted host/hostess by answering phones to take reservations or to-go orders, and by greeting and seating residents or guests
- Facilitated with organizing, decorating, and setting up program events, happy hours, and parties
- Contributed to friendly and professional dining environment by communicating politely and effectively with guests to assess and meet needs.
Customer Service Representative
Family Dollar
03.2016 - 05.2017
- Company Overview: Hazel Crest, IL
- Operated a computerized cash register
- Handled cash, check, and credit card transactions
- Counted and balanced cash drawer
- Assisted customers with product selections and purchases
- Greeted customers effectively and in a timely manner
- Stocked products on store shelves as well as back storage rooms
- Inspected products for quality, damages, and/or defects
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
Bachelor of Business Administration - Marketing
Robert Morris University
Chicago, IL05.2020
High School Diploma -
Hillcrest High School
Country Club Hills, IL05.2010
Skills
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Excel
- Asana
- Salesforce
- Communication Fundamentals & Skills
- Customer Service Mastery
- Soft Skills
- Multitasking and organization
- Adaptability and flexibility
- Customer service
- Verbal and written communication
- Conflict resolution
- Time management
Additional Information
One year of cashier experience in a retail setting., 2+ years of event staffing and serving in a large-scale convention environment., 3+ years of client-based event planning and executing., Completed Illinois Basset Certification in Bartending and Barista skills., Excellent customer service, communication, and money handling skills., Work well in a fast-paced, multitasked, and team-oriented environment., Quick learner; adapt easily to new job duties and responsibilities., Hardworking, dependable, and trustworthy employee.
Timeline
Global Security Event Coordinator
Milestone Technologies, Inc.
07.2022 - 12.2024
Brand Ambassador
Milestone Technologies, Inc.
02.2020 - 07.2022
Dining Server
Waterford Estates
05.2017 - 06.2018
Event Staffing Personnel
Action Figures Convention Staffing
04.2016 - 12.2019
Customer Service Representative
Family Dollar
03.2016 - 05.2017
High School Diploma -
Hillcrest High School
Bachelor of Business Administration - Marketing
Robert Morris University
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