Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shay Robinson

Minneapolis,MN

Summary

Compassionate behavioral health technician with practical experience and personal insight in supporting individuals with mental illness and complex needs. Expertise in community resources, housing systems, and trauma-informed practices. Proven ability to build strong relationships through effective communication and person-centered care in both independent and collaborative settings. Reliable and motivated to contribute to mission-driven organizations.

Overview

7
7
years of professional experience

Work History

Certified Nursing Assistant

Hennepin Health Hospital
Minneapolis, Minnesota
07.2023 - 09.2025
  • Supported nursing staff in daily patient care and hygiene tasks.
  • Monitored and documented vital signs for assigned patients.
  • Provided emotional support to patients and families to enhance well-being.
  • Applied trauma-informed principles to foster trust and promote patient engagement.
  • Educated patients on health practices and post-discharge instructions.
  • Built relationships with patients, caregivers, and healthcare teams to achieve care plan targets.

Behavioral Health Assistant

AMRTC
Minneapolis, Minnesota
09.2018 - 07.2023
  • Delivered direct support to individuals facing serious mental illness and substance use challenges in community and clinical settings.
  • Conducted needs assessments to develop individualized service plans prioritizing housing stability and recovery.
  • Maintained precise patient records and documentation within electronic systems.
  • Assisted patients with daily living activities and personal hygiene tasks for enhanced well-being.
  • Collaborated with multidisciplinary teams to create individualized care plans.

Education

Some College (No Degree) - Nursing

Rasmussen University
08-2027

Skills

  • Patient care
  • Vital sign monitoring
  • Trauma-informed care
  • Health education
  • Team collaboration
  • Service planning

Timeline

Certified Nursing Assistant

Hennepin Health Hospital
07.2023 - 09.2025

Behavioral Health Assistant

AMRTC
09.2018 - 07.2023

Some College (No Degree) - Nursing

Rasmussen University
Shay Robinson