Shay Smith
White Lake,MI
Summary
As a committed job seeker, I am eager to transition into a new career. My strong track record of meeting company needs with consistent and organized practices demonstrates my ability to take on challenges. I am skilled in working under pressure and adapting to new situations.
Overview
10
10
years of professional experience
Work History
Floral Assistant
Yesterdays Florist
Auburn Hills, MI
03.2021 - Current
- Processed customer orders accurately and efficiently.
- Wrapped floral arrangements for delivery purposes in appropriate packaging materials.
- Unpacked boxes of fresh cut flowers from wholesalers and suppliers and stored them properly according to type and species.
- Operated cash register during peak hours while providing excellent customer service.
- Communicated clearly and effectively with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
Special Education Paraprofessional
Waterford Schools
Waterford, MI
08.2016 - Current
- Assisted teachers in creating and implementing Individualized Education Plans for students with special needs.
- Collaborated with classroom teachers to modify educational materials to meet the individual needs of each student.
- Encouraged independent thinking, problem solving, and self-advocacy skills among students.
- Facilitated communication between home and school by providing information about student progress and activities at school.
- Collaborated with therapists when necessary to assist students' development of motor skills or sensory processing abilities.
Events Coordinator (volunteer)
Lakeland Eagles High School Football program
White Lake, MI
08.2020 - 11.2023
- Organized vendor contracts, negotiated fees, and ensured compliance with all regulations.
- Monitored budgeting process for each event to ensure cost efficiency.
- Developed promotional materials such as flyers, brochures or posters for marketing purposes prior to each event.
- Oversaw event logistics, venue scheduling and accommodations.
- Coordinated vendors, timelines and budgets for events.
Independent Distributor
Xyngular
White Lake, MI
03.2015 - 10.2019
- Monitored customer service inquiries via email and phone calls promptly responding to any issues or concerns raised.
- Maintained accurate records of all transactions in accordance with company policies.
- Identified prospective customers by using business directories and following leads from existing clients.
- Issued sales promotion materials to customers to boost sales.
- Informed regular customers of new products or services and price changes.
Education
Some College (No Degree) - Special Education
Western Governors University
Salt Lake City, UTSkills
- Lesson Plan Implementation
- Verbal and Written Communication
- Transition Planning
- Order Placement
- Social Media Promotion
- Customer Support
- Interdisciplinary Collaboration
- Activity Management
Timeline
Floral Assistant
Yesterdays Florist
03.2021 - Current
Events Coordinator (volunteer)
Lakeland Eagles High School Football program
08.2020 - 11.2023
Special Education Paraprofessional
Waterford Schools
08.2016 - Current
Independent Distributor
Xyngular
03.2015 - 10.2019
Some College (No Degree) - Special Education
Western Governors University
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