Summary
Overview
Work History
Education
Skills
Additional Information
Work Availability
Timeline
Passions and Pleasures
Passions and Pleasures
Hi, I’m

Shay Sweet

Old Lyme,United States
Shay Sweet

Summary

Passionate and collaborative leader committed to nurturing an empowering work culture through genuine relationship building in dynamic settings. Known for being organized, dependable, and maintaining a positive attitude, I excel in managing multiple priorities with care.

Currently seeking a new adventure in people operations, events, or the creative industry—open to diverse opportunities that align with my values and promise personal and professional growth. Eager to contribute not only competence but also compassion and enthusiasm to a purposeful role, aiming for a meaningful impact.

Overview

12
years of professional experience

Work History

Julia Balfour, LLC

Operations Manager & Leadership
06.2018 - Current

Job overview


Financial Management

  • Spearhead AP and AR functions for accurate and timely transactions.
  • Optimize cash flow through effective invoicing and financial practices.
  • Oversee payroll processing and benefits management for a positive employee experience.

Human Resources

  • Lead seamless employee onboarding for new hires.
  • Drive talent management initiatives emphasizing professional development.
  • Execute HR duties, including performance management, to enhance team productivity.

Client Liaison and Support

  • Act as primary client contact, maintaining strong relationships.
  • Provide exemplary customer support for client satisfaction and retention.

Property Management

  • Efficiently manage office property, overseeing tenants.
  • Address tenant requests promptly and coordinate maintenance schedules.
  • Streamline rent collection and associated financial processes.

In this role, I demonstrate a keen ability to balance financial stewardship, HR leadership, and client relationship management for overall organizational success.

The Lift Factor

Junior Account Manager
01.2018 - 06.2018

Job overview


Client Coordination

  • Cultivate positive client relationships and serve as the main contact.
  • Assist in coordinating and executing client projects.

Content Refinement

  • Meticulously refine copy and creative content, ensuring brand consistency.
  • Align messaging with strategic objectives.

Data Analysis and Problem Resolution

  • Analyze client data and address issues promptly.
  • Collaborate for quick and effective solutions.

Documentation and Market Insights

  • Maintain accurate client records and assist in contract preparation.
  • Stay informed about industry trends, providing market insights.

In this role, I focus on client coordination, content refinement, data analysis, and effective problem resolution for overall account success.

YourMembership

Career Events Coordinator
01.2016 - 12.2017

Job overview


Onsite and Virtual Events

  • Spearhead coordination of onsite and virtual events for career fairs and partnerships.

Virtual Event Management

  • Manage end-to-end processes, including registrations and real-time oversight.

Onsite Event Execution

  • Work closely with clients for onsite event vision and logistics.
  • Travel to events across the U.S., assisting with setup and serving as the first point of contact.
  • Oversee seamless onsite event execution for a positive experience.

In this role, I specialize in planning and executing career events, providing valuable support to clients in connecting with top talent.

Brafton Inc.

Marketing Research Executive
10.2014 - 04.2015

Job overview


Database Management

  • Update marketing database/CRM, specifically Sales Force, to maintain the accuracy of key business contact information.

Research and Prospecting

  • Conduct online research using platforms such as LinkedIn, Zoominfo, and Sales prospects.
  • Identify and qualify potential prospects for new client opportunities.

In this role, I focus on ensuring the integrity of key business data and utilizing strategic research methods to identify promising prospects for business development.

Treasure Coast Parenting Magazine

Social Media Intern
09.2011 - 12.2014

Job overview


Client Engagement

  • Contact potential and current advertisers to foster business relationships.

Online Presence Management

  • Ensure the upkeep of social media sites, maintaining a strong online presence.

Event Coordination

  • Coordinate events and contests to enhance brand visibility and engagement.

Member Engagement

  • Organize member forums and manage contact information for effective communication.

In this role, I actively engage clients, manage online presence, and coordinate events to strengthen brand connections and community engagement.

Synergy Events

Social Media Manager, Emerging Trends Fashion Show
10.2014 - 10.2014

Job overview


Event-Specific Social Media Management

  • Handle social media (Twitter, Instagram, Facebook) activities leading up to, during, and after Boston Fashion Week's Emerging Trends Fashion Show.
  • Increased customer engagement through social media

In this role, I strategically manage social media channels to maximize engagement and coverage for the Emerging Trends Fashion Show during Boston Fashion Week.

Ame & Lulu

Fashion Sales and Marketing Intern
01.2014 - 05.2014

Job overview


Marketing and PR

  • Receive training in marketing and public relations to enhance strategic approaches.
  • Researched competitor trends and interpreted findings, reporting conclusions to supervisor.

Social Media Campaigns

  • Assist with social media campaigns to promote brand visibility and engagement.

Product Design Contribution

  • Contribute to the design process of new bags and prints.

Photo Shoot Coordination

  • Plan and prepare for photo shoots to showcase products effectively.

Small Business Operations

  • Contribute to all aspects of running a small business, ensuring holistic involvement.

In this dynamic role, I engage in various aspects of marketing, design, and business operations to drive success and growth for the company.

Education

Lasell College
Boston, MA

BS Communications, Public Relations
05.2014

Skills

Communication skills

  • verbal and written, active listening

Organizational skills

  • time management, project management

Teamwork and collaboration

Problem-solving and adaptability

Customer service

  • management, conflict resolution, empathy

Leadership

  • decision-making and delegation
  • technical writing

Creativity

  • problem-solving, creative thinking
  • research skills

Additional Information

"In a world where you can be anything, be kind and exceptional."


Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Operations Manager & Leadership

Julia Balfour, LLC
06.2018 - Current

Junior Account Manager

The Lift Factor
01.2018 - 06.2018

Career Events Coordinator

YourMembership
01.2016 - 12.2017

Social Media Manager, Emerging Trends Fashion Show

Synergy Events
10.2014 - 10.2014

Marketing Research Executive

Brafton Inc.
10.2014 - 04.2015

Fashion Sales and Marketing Intern

Ame & Lulu
01.2014 - 05.2014

Social Media Intern

Treasure Coast Parenting Magazine
09.2011 - 12.2014

Lasell College

BS Communications, Public Relations

Passions and Pleasures

Wanderlust Aficionado

My heart thrives on exploration, from discovering nearby towns to venturing abroad. I find joy in collecting new experiences.


Symphony Seeker

Nothing resonates more with my soul than live music. I cherish the shared connection with thousands of others, feeling at home in the harmonious energy of a live performance.


Bravo Enthusiast

As a self-proclaimed Bravo-holic, I indulge in the captivating world of reality TV shows. My fascination extends to podcasts spawned from these shows, as well as novels, providing endless entertainment.


Aesthetics Admirer - Interior Design and Fashion

My appreciation for beautiful things encompasses the realms of interior design and fashion. I'm drawn to the history, colors, and charm that these elements bring to the world. And most notably, my love for monochromatic outfits.


Furry Chaos Companions

Sure, my dogs are a little tornado of chaos, but guess what? They've got the key to my heart.


Ocean Reverie

The ocean, whether at the beach, on a boat, or anywhere near water, holds a special place in my heart. I could happily spend my life surrounded by the soothing embrace of the sea.


Oasis Creator and Organizing Aficionado

The pandemic sparked a love for creating an oasis at home. To-do lists and organizing have become therapeutic, transforming my living space into a haven of comfort and order.


Tennis Love

Tennis has been a steady companion from my competitive days to the present. Whether it's a friendly match or simply hitting the ball for the joy of it, count me in.

Passions and Pleasures

Wanderlust Aficionado

My heart thrives on exploration, from discovering nearby towns to venturing abroad. I find joy in collecting new experiences.


Symphony Seeker

Nothing resonates more with my soul than live music. I cherish the shared connection with thousands of others, feeling at home in the harmonious energy of a live performance.


Bravo Enthusiast

As a self-proclaimed Bravo-holic, I indulge in the captivating world of reality TV shows. My fascination extends to podcasts spawned from these shows, as well as novels, providing endless entertainment.


Aesthetics Admirer - Interior Design and Fashion

My appreciation for beautiful things encompasses the realms of interior design and fashion. I'm drawn to the history, colors, and charm that these elements bring to the world. And most notably, my love for monochromatic outfits.


Furry Chaos Companions

Sure, my dogs are a little tornado of chaos, but guess what? They've got the key to my heart.


Ocean Reverie

The ocean, whether at the beach, on a boat, or anywhere near water, holds a special place in my heart. I could happily spend my life surrounded by the soothing embrace of the sea.


Oasis Creator and Organizing Aficionado

The pandemic sparked a love for creating an oasis at home. To-do lists and organizing have become therapeutic, transforming my living space into a haven of comfort and order.


Tennis Love

Tennis has been a steady companion from my competitive days to the present. Whether it's a friendly match or simply hitting the ball for the joy of it, count me in.

Shay Sweet