Summary
Work History
Education
Skills
Timeline
Open To Work
Hi, I’m

Shay Syess

Stillwater,OK
Shay Syess

Summary

Dynamic Kitchen assistant with extensive experience at Upper Crust Food Services LLC, excelling in food safety and sanitation. Proven ability to enhance kitchen productivity through effective communication and meticulous attention to detail.

Experienced with handling cash transactions and providing excellent customer service. Utilizes effective communication to ensure customer satisfaction and resolve issues promptly. Track record of maintaining accuracy and efficiency in fast-paced environment.

Experienced with providing compassionate and attentive care to individuals in need. Utilizes strong interpersonal skills and empathy to connect with clients and support their daily living activities. Knowledge of managing medication schedules and coordinating with healthcare providers to ensure comprehensive care plans.

Warehouse professional with proven ability to streamline logistics and enhance warehouse efficiency. Known for strong focus on team collaboration and achieving results, adapting to shifting priorities seamlessly. Reliable in managing inventory, ensuring accurate order fulfillment, and maintaining safe working environment.

Work History

Upper Crust Food Services LLC

Chef/Kitchen Assistant
2022 - 2022

Job overview

  • Assisted in food preparation tasks, ensuring high standards of hygiene and safety.
  • Operated kitchen equipment efficiently to support meal service operations.
  • Collaborated with team members to maintain an organized and clean workspace.
  • Adapted quickly to changing priorities during peak service hours, minimizing wait times.
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Upheld high standards of cleanliness throughout the kitchen, maintaining sanitary conditions per local health department guidelines.
  • Operated kitchen equipment in accordance with manufacturer instructions.
  • Cleaned and maintained work areas, equipment and utensils.
  • Followed food safety practices and sanitation guidelines.
  • Loaded dishes, glasses and tableware into dishwashing machines.
  • Assisted in setting up and breaking down kitchen stations.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Maintained composure and work quality while under stress.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
  • Lifted and carried heavy materials.
  • Maintained high personal grooming standards and uniform presentation.

Keystone Food Services Sanger Food Services Management LLC

Assistant Kitchen Staff Member
2022 - 2022

Job overview

  • Assisted in food preparation and assembly to ensure timely service.
  • Maintained cleanliness and organization of kitchen workspace for efficiency.
  • Learned proper handling and storage techniques for food safety compliance.
  • Supported team members in daily tasks to enhance workflow effectiveness.
  • Adapted quickly to new tasks and changing kitchen environments during peak hours.
  • Collaborated with colleagues to uphold high standards of food quality and presentation.
  • Operated kitchen equipment safely while adhering to operational guidelines.

Grit Resources LLC

Warehouse Line Worker
2020 - 2020

Job overview

  • Operated pallet jacks to efficiently transport materials within warehouse.
  • Sorted and organized inventory to maintain optimal stock levels and accessibility.
  • Assisted in loading and unloading shipments, ensuring timely delivery of products.
  • Conducted regular inspections of equipment to ensure safety and operational efficiency.
  • Maintained clean workspace by adhering to safety protocols and best practices.
  • Collaborated with team members to streamline workflows and improve productivity.
  • Implemented process enhancements that reduced handling time and improved accuracy in order fulfillment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
  • Reduced order processing times with meticulous attention to order picking and packaging.
  • Optimized storage space, rearranging items to better utilize available square footage.
  • Increased customer satisfaction by ensuring accurate and timely dispatch of orders.
  • Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
  • Ensured compliance with health and safety regulations, conducting regular training sessions for new and existing staff.
  • Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
  • Assembled pallets and crates for secure transportation of materials.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Operated equipment while observing standard safety procedures.
  • Verified quantity and description of materials received by checking merchandise against packing list.

Sisterly Care Health Services LLC

Care Giver
2020 - 2020

Job overview

  • Assisted clients with daily living activities, ensuring comfort and safety.
  • Provided companionship and emotional support, fostering positive relationships.
  • Administered medication according to prescribed schedules and protocols.
  • Maintained cleanliness and organization of client living spaces.
  • Implemented care plans tailored to individual needs, enhancing quality of life.
  • Monitored vital signs and reported changes to healthcare professionals promptly.
  • Collaborated with family members to ensure consistent communication regarding care updates.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted patients with self-administered medications.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
  • Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.

Farmers Insurance

Insurance Specialist
2017 - 2018 (1 education.year_Label)

Job overview

  • Provided administrative support to insurance agents, enhancing workflow efficiency.
  • Managed client communications, ensuring timely responses and accurate information dissemination.
  • Coordinated appointment scheduling for insurance consultations, improving client engagement.
  • Expedited claim processing times by efficiently gathering necessary documentation from clients and submitting it to the appropriate parties.
  • Supported insurance agents in closing deals with thorough research on prospective clients'' needs and preferences.
  • Aided in the development of marketing materials for promotional campaigns, resulting in increased brand awareness and lead generation.
  • Contributed to increased sales revenue by assisting agents in preparing tailored presentations for potential clients.
  • Collaborated with fellow assistants to improve overall team performance and share best practices in customer service and sales support.
  • Delivered accurate quotes to prospective clients quickly, demonstrating promptness and professionalism that reflected positively on the agency''s reputation.
  • Generated quotes and proposals for clients to match individual needs.
  • Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
  • Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
  • Met with prospective clients to discuss insurance needs and provide solutions.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.

Community Access Inc

Habilitation Training Specialist
2017 - 2017

Job overview

  • Assisted clients with daily living activities, ensuring comfort and safety.
  • Provided companionship and emotional support, fostering positive relationships.
  • Administered medication according to prescribed schedules and protocols.
  • Maintained cleanliness and organization of client living spaces.
  • Implemented care plans tailored to individual needs, enhancing quality of life.
  • Monitored vital signs and reported changes to healthcare professionals promptly.
  • Collaborated with family members to ensure consistent communication regarding care updates.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted patients with self-administered medications.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
  • Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
  • Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
  • Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Assisted with daily living activities, running errands, and household chores.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Guided patients to restroom to support bladder and bowel relief requirements.

Empower Inc

Habilitation Training Specialist
2016 - 2017 (1 education.year_Label)

Job overview

  • Developed individualized training plans to enhance client skill acquisition and independence.
  • Implemented behavior modification techniques to promote positive outcomes in client interactions.
  • Conducted assessments to identify client needs, tailoring support services for optimal effectiveness.
  • Monitored and documented client progress, providing feedback for continuous improvement of programs.
  • Established trusting relationships with clients by consistently showing empathy, patience, and understanding during training sessions.
  • Created opportunities for family involvement in the habilitation process to encourage support, understanding, and collaboration between home and treatment settings.
  • Improved client independence by developing and implementing individualized habilitation plans.
  • Maintained current knowledge of industry best practices through continuous professional development opportunities such as workshops or online courses.
  • Assisted clients in achieving personal goals by providing ongoing support, encouragement, and guidance.
  • Enhanced clients'' daily living skills through personalized training and support.
  • Promoted a safe, positive environment for individuals with disabilities by closely monitoring their progress and wellbeing.
  • Prepared and maintained records and case files detailing clients' personal and eligibility information, services provided and relevant correspondence.

Atherton Hotel Osu

Housekeeping Room Attendant
2015 - 2015

Job overview

  • Assist in training new staff on established cleaning protocols and safety procedures.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
  • Participated in regular inspections, continuously improving the overall cleanliness of assigned areas.
  • Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
  • Contributed to team goals by exceeding individual room cleaning targets without compromising quality.

Microtel Inn&suites by Wyndham

Housekeeping Room Attendant
2014 - 2014

Job overview

  • Handled returns and exchanges according to company policy, enhancing customer satisfaction.
  • Trained new cashiers on operational protocols and customer service standards.
  • Monitored inventory levels at the register, alerting management of low stock items.
  • Welcomed customers and helped determine their needs.
  • Clean and sanitize guest rooms to ensure high standards of cleanliness and guest satisfaction.
  • Replace linens, towels, and toiletries efficiently during daily housekeeping rounds.
  • Report maintenance issues promptly to ensure a safe and comfortable environment for guests.
  • Maintain inventory of cleaning supplies and notify management when replenishment is needed.
  • Collaborate with front desk personnel to accommodate special guest requests or needs.
  • Ensure compliance with health and safety regulations while performing housekeeping duties.
  • Conduct regular inspections of rooms to uphold quality standards and identify areas for improvement.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Promoted a safe work environment by adhering to health and safety regulations while performing duties.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
  • Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
  • Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
  • Responded to requests from patrons for linens and toiletries.
  • Liaised with other departments to coordinate housekeeping requirements and resolve issues and concerns.
  • Demonstrated flexibility in adapting to changing priorities or special projects as required by management or guest needs.
  • Maintained inventory levels of linens, supplies, and amenities, ensuring uninterrupted service for guests.

Walmart

Cashier
2014 - 2014

Job overview

  • Developed product knowledge through ongoing training, enhancing ability to assist shoppers effectively.
  • Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
  • Communication with customers professionally and proactively to provide product information and advice.
  • Developed strong product knowledge to address customer inquiries accurately and efficiently.
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer through diligent counting and reconciliation.
  • Assisted customers with inquiries, providing product information and support.
  • Ensured store cleanliness by organizing merchandise and maintaining displays.
  • Collaborated with team members to optimize checkout procedures for improved efficiency.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.

Belk Inc.

Seasonal Sales Floor Associate
2012 - 2012

Job overview

  • Assisted customers with product inquiries and selections to enhance shopping experience.
  • Organized merchandise displays to improve product visibility and accessibility.
  • Operated point-of-sale system efficiently to process transactions accurately.
  • Maintained cleanliness and organization of sales floor to create welcoming environment.
  • Collaborated with team members to ensure timely restocking of inventory items.
  • Supported promotional events by setting up displays and engaging with customers actively.
  • Resolved customer complaints promptly, fostering positive relationships and repeat business.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
  • Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
  • Handled cash transactions accurately, ensuring proper change was given and maintaining balanced registers at the end of each shift.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Assisted with visual merchandising efforts, creating eye-catching displays that attracted potential buyers to specific products or promotions.

Education

Grand Canyon University
Phoenix, AZ

No Degree from Psychology

University Overview

Stillwater, Highschool -Lincoln Alternative
Stillwater, OK

High School Diploma
05.2012

University Overview

Skills

  • Food safety and sanitation
  • Customer service
  • Attention to detail
  • Effective communications
  • Kitchen equipment operation and maintenance
  • Verbal and written communication
  • Sanitation guidelines
  • Inventory management
  • Sanitation practices
  • Time management
  • Problem-solving
  • Dependable and responsible
  • Elderly care
  • Daily living assistance
  • Multitasking and organization
  • First aid and safety
  • Team collaboration
  • Documentation
  • Heavy lifting
  • Complex Problem-solving

Timeline

Chef/Kitchen Assistant
Upper Crust Food Services LLC
2022 - 2022
Assistant Kitchen Staff Member
Keystone Food Services Sanger Food Services Management LLC
2022 - 2022
Warehouse Line Worker
Grit Resources LLC
2020 - 2020
Care Giver
Sisterly Care Health Services LLC
2020 - 2020
Insurance Specialist
Farmers Insurance
2017 - 2018 (1 education.year_Label)
Habilitation Training Specialist
Community Access Inc
2017 - 2017
Habilitation Training Specialist
Empower Inc
2016 - 2017 (1 education.year_Label)
Housekeeping Room Attendant
Atherton Hotel Osu
2015 - 2015
Housekeeping Room Attendant
Microtel Inn&suites by Wyndham
2014 - 2014
Cashier
Walmart
2014 - 2014
Seasonal Sales Floor Associate
Belk Inc.
2012 - 2012
Grand Canyon University
No Degree from Psychology
Stillwater, Highschool -Lincoln Alternative
High School Diploma

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