SHAYAN SHAKER

Floor Staff Member

Regency Theatres

10.2024 - 12.2025

Delivered exceptional customer service in fast-paced environment.
Maintained cleanliness and organization of the floor area to enhance guest experience.
Assisted with inventory management by restocking supplies as needed.
Collaborated with team members to execute promotional events effectively.
Operated point-of-sale system accurately to process transactions efficiently.
Adapted quickly to changing demands during peak hours to support operations.
Trained new staff on operational procedures and customer service standards.
Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
Provided friendly greetings upon customer entry, creating a welcoming atmosphere within the establishment from the outset of each visit.
Maintained a positive attitude throughout each shift, effectively navigating challenges and fostering a pleasant work environment for both staff and customers.
Supported coworkers during busy periods or when additional assistance was needed, fostering a productive work environment through teamwork.
Resolved customer complaints professionally and courteously, ensuring a positive resolution that maintained customer loyalty.
Helped maintain store organization through consistent restocking of shelves throughout the day, ensuring adequate product availability for customers at all times.
Maintained up-to-date knowledge of store sales, payment policies and security standards.