Overview
Work History
Education
Skills
Certification
Assessments
Timeline
Generic

Shayana Cogdill

Fairbanks,AK

Overview

4
4
years of professional experience
1
1
Certification

Work History

1st Care Registration Rep1

Foundation Health Partners
03.2024 - Current
  • Efficiently registered and admitted patients, ensuring accurate and complete demographic information
  • Verified insurance coverage and obtained necessary authorizations for medical services
  • Maintained strict confidentiality of patient records in compliance with HIPAA regulations
  • Collaborated with healthcare providers to gather medical history and relevant documentation for patient files
  • Resolved billing inquiries by coordinating with insurance companies and patients, resulting in timely payment processing
  • Implemented electronic health record (EHR) system, improving data accuracy and accessibility
  • Managed high volume of incoming calls from patients, addressing inquiries and scheduling appointments as needed
  • Assisted patients with completing required forms and paperwork during the registration process
  • Ensured smooth patient flow by coordinating with other departments within the healthcare facility
  • Maintained up-to-date knowledge of insurance policies, coding guidelines, and reimbursement procedures
  • Served as a liaison between patients/families and healthcare providers regarding any concerns or special needs
  • Demonstrated strong attention to detail when verifying identification documents during the registration process

Ups air ramp

UPS
10.2023 - 01.2024
  • Efficiently packed and prepared orders for shipment, ensuring accuracy and timeliness
  • Maintained a clean and organized work area, promoting safety and efficiency
  • Collaborated with team members to meet daily production goals
  • Inspected products for quality assurance before packaging, reducing customer complaints by XX%
  • Utilized computer systems to generate shipping labels and track inventory levels
  • Adhered to all safety protocols and guidelines while handling hazardous materials or fragile items

Environmental Services

Fairbanks Memorial Hospital
01.2022 - 05.2022
  • Performed daily cleaning tasks such as sweeping, mopping, dusting, and vacuuming to maintain cleanliness and hygiene standards
  • Ensured proper disposal of waste and trash in accordance with company policies
  • Cleaned and sanitized restrooms, including toilets, sinks, mirrors, and floors
  • Maintained inventory of cleaning supplies and notified supervisor when supplies needed to be replenished
  • Followed safety protocols while handling cleaning chemicals to prevent accidents or injuries
  • Collaborated with team members to efficiently clean large areas within designated timeframes
  • Assisted in the setup and breakdown of events by arranging furniture, setting up equipment, and ensuring cleanliness before and after the event

Crew Member

McDonald's
11.2021 - 01.2022
  • Provided exceptional customer service by greeting customers, taking orders, and accurately processing payments
  • Prepared food items according to standardized recipes and procedures, ensuring quality and consistency
  • Maintained cleanliness and organization of work area, adhering to health and safety regulations
  • Managed high-volume drive-thru orders efficiently, minimizing wait times for customers
  • Demonstrated strong communication skills by effectively communicating order details with kitchen staff
  • Followed proper food handling procedures to maintain freshness and prevent contamination

Sales Associate

Spirit Halloween
08.2021 - 11.2021
  • Consistently exceeded monthly sales targets by XX% through effective product knowledge and persuasive selling techniques
  • Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
  • Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
  • Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales
  • Assisted in inventory management by conducting regular stock checks, restocking shelves, and placing orders as needed

Sales Associate

Walmart
05.2021 - 07.2021
  • Consistently exceeded monthly sales targets by XX% through effective product knowledge and persuasive selling techniques
  • Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
  • Collaborated with cross-functional teams such as marketing and operations to implement promotional campaigns effectively
  • Demonstrated excellent time management skills by efficiently handling multiple tasks simultaneously during busy periods
  • Effectively communicated promotions, discounts, and special offers to customers at the point of sale
  • Maintained a clean and organized work environment to enhance the shopping experience for customers

Education

High school diploma - undefined

Raven Correspondence School
Alaska
05.2022

Skills

  • Meal Preparation
  • Maintenance
  • Residential cleaning
  • Microsoft Word
  • Custodial Experience
  • Time Management
  • Clinical Hospital Experience
  • Laboratory Experience
  • Sales
  • Home Care
  • Cleaning Experience
  • Cashiering
  • Environmental Services
  • Laundry
  • Floor Care
  • Salesforce
  • Infection Control Training
  • Registration and insurance

Certification

  • Food Handler Certification
  • First Aid Certification
  • BLS Certification

Assessments

  • Early childhood development — Proficient
  • March2023
  • Knowledge of the development of children ages0-3 and of ways to foster that development
  • Full results: Proficient
  • Construction safety — Proficient
  • May2023
  • Using safe practices while on a construction site
  • Front desk agent (hotel) — Proficient
  • August2023
  • Selecting hotel rooms based on requests and identifying errors in hotel data
  • Outside sales — Completed
  • Understanding and responding appropriately in sales scenarios, and performing common sales calculations
  • Full results: Completed
  • Administrative assistant/receptionist — Completed
  • Using basic scheduling and organizational skills in an office setting
  • Attention to detail — Proficient
  • December2022
  • Identifying differences in materials, following instructions, and detecting details among distracting information
  • Sales skills — Completed
  • Influencing and negotiating with customers
  • Work style: Reliability — Proficient
  • October2022
  • Tendency to be reliable, dependable, and act with integrity at work
  • Teamwork: Interpersonal skills — Proficient
  • Responding to challenging team situations at work
  • Food service: Customer situations — Proficient
  • Identifying and addressing customer needs in a food service setting
  • Retail customer service — Proficient
  • Responding to customer situations in a retail setting
  • Work motivation — Proficient
  • Level of motivation and discipline applied toward work
  • Food service fit: Crew member — Proficient
  • July2023
  • Measures the traits that are important for successful food service crew members
  • Customer focus & orientation — Proficient
  • Responding to customer situations with sensitivity
  • Cleaner fit — Completed
  • Measures the traits that are important for successful cleaners
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Timeline

1st Care Registration Rep1

Foundation Health Partners
03.2024 - Current

Ups air ramp

UPS
10.2023 - 01.2024

Environmental Services

Fairbanks Memorial Hospital
01.2022 - 05.2022

Crew Member

McDonald's
11.2021 - 01.2022

Sales Associate

Spirit Halloween
08.2021 - 11.2021

Sales Associate

Walmart
05.2021 - 07.2021

High school diploma - undefined

Raven Correspondence School

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Shayana Cogdill