Shayanna Deaton
Stonefort,IL
Summary
Dynamic professional with extensive experience at USPS, excelling in mail processing and customer service. Proven ability to enhance operational efficiency through effective cash management and organizational skills. Recognized for maintaining high customer satisfaction while ensuring secure and timely deliveries. Adept at multitasking and fostering positive peer relationships in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Clerk (PSA)
USPS
Ozark, IL
12.2024 - Current
Sorting through mail, packages. Writing down volumes of mail per routes, selling stamps, packaging services, selling money orders, payroll, upkeeping the office, keeping mail carriers up to date with current information regarding USPS.
Mail Carrier
USPS
Ozark, IL
11.2013 - 12.2024
Case the mail & packages then load vehicle, deliver to customers & sell stamps, make sure everything is safe and secure in my vehicle, offer customer service when needed.
Receptionist
Marion Eye Centers & Optical
Marion, IL
08.2010 - 05.2011
Receptionist work, as in checking in patients, taking money for payments, scheduling appointments, adding doctors notes to files on computer.
Education
Associate In Science -
Southeastern Illinois College
Harrisburg, ILHigh School Diploma -
Galatia High School
Galatia, IL05.2007
Skills
- Telephone etiquette
- Customer satisfaction
- Cash handling
- Cash management
- Database entry
- Prioritization
- File maintenance
- Document management
- Mail handling
- Processing mail
- Mail sorting
- File and database management
- Mail processing
- Proofreading
- Point of sale operation
- Record preparation
- Spreadsheet development
- Sales expertise
- Scanning and copying
- Verbal and writing communication
- Handling payments
- Peer relationships
- Confidentiality
- Multitasking
- Time management
- Flexible and adaptable
- Organizational skills
- Customer service
- Microsoft office
- Teamwork and collaboration
Timeline
Clerk (PSA)
USPS
12.2024 - Current
Mail Carrier
USPS
11.2013 - 12.2024
Receptionist
Marion Eye Centers & Optical
08.2010 - 05.2011
Associate In Science -
Southeastern Illinois College
High School Diploma -
Galatia High School