Shaybreanne Price
Veterinary Technician/Receptionist
Bellaire
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and answering phones to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
9
9
years of professional experience
Work History
Veterinary Technician/Receptionist
Long Run Pet Hospital
08.2024 - Current
- Venipuncture
- X-ray
- Assist veterinarian with appointments
- Assist veterinarian in surgery
- Basic grooming
- Answering phones
- Scheduling
- Billing
- Data-entry
Clinical Programs Patient Advisor
Cigna/Express Scripts
11.2021 - 08.2023
- Communicating with patients to assist them with refilling medications
- Engage patients to educate them about more effective ways to manage cost and take better advantage of their prescription benefit
- Assisting patients with inquiries such as order status and other specific account information
Group Implementation and Support Coordinator
The Health Plan
04.2021 - 07.2021
- Add and renew new and existing groups
- Create plan documents
- Document editing/filing
- Auditing files
- Assist account executives with client needs
Customer Service Representative
The Health Plan
01.2016 - 04.2021
- Assisting members and providers with benefit information, checking claims, prior authorizations, and other general information
- Faxing documents
- Start referrals/pre authorizations
Education
Associate of Science - Veterinary Technology
Sanford Brown Institute
Pittsburgh, PA 05.2001 -
High School Diploma -
Waynedale High School
Apple Creek, OH 05.2001 -
Certificate - Medical Assisting
Wayne County Schools Career Center
Smithville, OH 05.2001 -
Skills
Data entry
Telephone skills
File management
Scheduling
Administrative support
Customer/Client relations
Time management
Customer service
Problem-solving
Active listening
Adaptability and flexibility
Timeline
Veterinary Technician/Receptionist
Long Run Pet Hospital
08.2024 - Current
Clinical Programs Patient Advisor
Cigna/Express Scripts
11.2021 - 08.2023
Group Implementation and Support Coordinator
The Health Plan
04.2021 - 07.2021
Customer Service Representative
The Health Plan
01.2016 - 04.2021
Associate of Science - Veterinary Technology
Sanford Brown Institute
05.2001 -
High School Diploma -
Waynedale High School
05.2001 -
Certificate - Medical Assisting
Wayne County Schools Career Center
05.2001 -
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