Shaydee Afoa

Server

- Approach tables within one to five minutes of seating and greet them with aloha spirit to cultivate a warm welcome to each guest.

- Adhere any health allergens with guest and communicate with back of house and supervisors to raise attention to guest restrictions.

- Demonstrating strong multitasking skills by managing multiple tables simultaneously in an effortless manner.

- Collaborate with team members during high-volume periods to execute flow efficiency while upholding guest satisfaction.

- Guided new hires on effective practices, supplying constructive criticism to support their growth throughout the company.

Banquet Server

- Arrange banquet tables, chairs, and dining essentials in accordance to event needs.

- Coordinate with party leader to ensure event details were executed and the venue reflects their preferred atmosphere.

- Coordinate with other servers demonstrating impressive teamwork to ensure seamless service during large events.

- Providing timely food service without compromising food quality, while maintaining excellent guest experience.

Expediter

- Organized an efficient "ready" expo line to optimize the flow of food preparation.

- Managing a line of communication between back of house and front of house in case of health allergies, dietary restrictions, and/or modifications.

- Manage a high volume of orders with accuracy, ensuring attention to every detail in a timely manner.

- Identify supply shortages and create resourceful solutions to prevent delays.

- Trained over 10 new hires on effective practices, supplying constructive criticism, and ensuring compliance with food safety protocols.

Food Runner

- Carrying large food trays weighing over 25 lbs above head to deliver food to guest.

- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.

- Handle high-intense situations with grace during peak and/or rush hours.

- Create a streamline of communication between expeditor and server to ensure quality service and minimize any errors and complaints.

- Support the expeditor in case of supply shortage, restocking items, and adhering food handling policies.

Hostess

- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.

- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.

- Answered customer questions about hours, seating, and menu information.

- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

- Approach tables within one to five minutes of seating and greet them with aloha spirit to cultivate a warm welcome to each guest.

- Adhere any health allergens with guest and communicate with back of house and supervisors to raise attention to guest restrictions.

- Demonstrating strong multitasking skills by managing multiple tables simultaneously in an effortless manner.

- Collaborate with team members during high-volume periods to execute flow efficiency while upholding guest satisfaction.

- Guided new hires on effective practices, supplying constructive criticism to support their growth throughout the company.

Expeditor

- Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.

- Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.

- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.

- Improved delivery times by closely monitoring and prioritizing urgent orders.

Hostess

- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

- Answered customer questions about hours, seating, and menu information.

- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.