Microsoft Office
Highly skilled and dynamic Senior Analyst with several years of experience in high volume client settings. Bringing forth over 10 years of expertise in project & customer relationship management, product testing, and the ability to effectively manage and oversee account services for organizations. Results oriented with a proven track record of working collaboratively with teams to achieve goals, successfully complete deliverables, and adapt at effectively supporting all operations. A strong resourceful leader with the ability to identify customer needs and deliver effective solutions to all problems while optimizing client experience.