Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shayla Kells

Chandler,Arizona

Summary

Although the applications do require at least 3-5 years experience in that specific career. I can ensure my knowledge and experience will exceed the expectations of this position. I believe I am an ideal candidate for the Communications Supervisor position at Maricopa County due to my extensive experience and proven track record in communicating professionally and effciently. I am well-equipped to lead and mentor a team of communicators to ensure consistent and impactful messaging. My ability to collaborate across departments and manage multiple projects simultaneously allows me to efficiently handle the demands of a dynamic environment like Maricopa County. I am skilled in crisis communication, strategic planning, and leveraging various communication channels to engage diverse audiences. Furthermore, my passion for innovation and my commitment to fostering a positive work culture align with Maricopa County's values. I am excited about the opportunity to contribute my expertise to your team and continue driving the organization's communication efforts to new heights.

Overview

6
6
years of professional experience

Work History

Patient Care Coordinator

Vitality Wellness Clinic
02.2021 - Current
  • Maintained confidentiality of patient data and condition to safeguard health information.
  • Acted as main point of contact for patients, doctors, and clinic staff by closely reviewing medical charts and maintaining high levels of communication.
  • Worked closely with patients to deliver excellent and direct individualized patient care.
  • Worked with patients to schedule tests and procedures.
  • Processed payments using cash and credit cards, maintaining accurate records of transactions.
  • Facilitated communication between patients and various departments and staff.

Retail Associate

Victorias Secret
11.2019 - 03.2021
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Answered questions about store policies and addressed customer concerns.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.

Team Leader

Culver's Restaurant
09.2017 - 08.2020
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Built strong relationships with team members through positive attitude and open communication with their superior

Education

Bachelor of Arts - Communications

Grand Canyon University
3300 W Camelback Rd, Phoenix, AZ 85017
08.2023

High School Diploma -

Dobson High School
Mesa, AZ
05.2019

Skills

  • Patient Rapport
  • Financial Recordkeeping
  • Improve Patient Care
  • Scheduling
  • Medical Filing
  • Documentation
  • Multitasking Abilities
  • Attention to Detail
  • Care Plan Recommendations

Timeline

Patient Care Coordinator

Vitality Wellness Clinic
02.2021 - Current

Retail Associate

Victorias Secret
11.2019 - 03.2021

Team Leader

Culver's Restaurant
09.2017 - 08.2020

Bachelor of Arts - Communications

Grand Canyon University

High School Diploma -

Dobson High School
Shayla Kells