Shayla Aytche
Katy,Texas
Summary
Accomplished Data Scientist with 14+ years of experience in analyzing banking data and trends, as well as data labeling and annotation. Demonstrated success in providing analytic solutions to address diverse challenges, resulting in improved employee and customer experiences. Skilled Specialist focused on maximizing success in data governance through the effective utilization of expertise in Jira, SharePoint, and Excel. Recognized for exceptional communication skills, proficiency in time management and administration, and delivering outstanding internal support for various lines of business.
Overview
16
16
years of professional experience
Work History
Senior Analytic Specialist (Various Roles)
Wells Fargo & Company
01.2015 - 07.2023
- Performed data labeling and annotation framework for internal teams while assisting with building scrubbing tool
- Worked with different lines of business; wealth management, financial advisors, and compliance teams to adhere to changing banking standards
- Transitioned to process adherence team to document process and data governance
- Performed Jira initiatives including creating and linking service project issues cleanup and maintenance.
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Championed the adoption of new software tools that streamlined workflows across multiple departments.
- Assisted in developing strategic plan that aligned with long-term company goals.
- Collected, arranged, and input information into database system.
- Generated reports detailing findings and recommendations.
Marketing Analyst (Various Roles)
Wells Fargo & Company
01.2008 - 01.2015
- Identified emerging issues and out of variance banking trends
- Performed database related analysis on projects using SQL and Modeler
- Identified areas for process improvement within the marketing department, resulting in increased efficiency and more effective use of resources.
- Evaluated prospect databases for accuracy, segmentation opportunities, and growth potential within target markets.
- Executed plans and initiatives to increase efficiency.
- Collaborated with cross-functional teams to develop integrated marketing campaigns that aligned with company objectives.
- Collaborated with various teams to align customer initiatives with performance objectives, boosting the customer experience.
Education
Bachelor of Science - Communication Studies
West Virginia University
Morgantown, WV12.2006
Skills
- Quality Assurance
- Documentation Management
- Teamwork and Collaboration
- Organizational Skills
- Task Prioritization
- Analytical Thinking
- Data Analysis
- Process Improvement
- Idea Development and Brainstorming
- Process Analysis
Leadership Experience
Ability to manage multiple projects simultaneously and meet tight deadlines, while maintaining the highest standards of quality.
Communication Skills
Strong written and verbal communication skills. Strong written and verbal communication skills, including the ability to provide constructive feedback and collaborate effectively with writers, editors, and other stakeholders.
Personal Information
Title: analytic specialist
Timeline
Senior Analytic Specialist (Various Roles)
Wells Fargo & Company
01.2015 - 07.2023
Marketing Analyst (Various Roles)
Wells Fargo & Company
01.2008 - 01.2015
Bachelor of Science - Communication Studies
West Virginia University