Overview
Work History
Education
Skills
Volunteer Experience
Accomplishments
Timeline
Generic

Shayla Boyce

Somerdale,NJ

Overview

4
4
years of professional experience

Work History

Kids Lead Brand Associate

Old Navy
Deptford, NJ
02.2021 - Current
  • Processed cashier transactions quickly and accurately, driving brand loyalty programs.
  • Placed styles, sizes and colors of product on sales floor to maintain availability for customers.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales.
  • Achieved daily sales goal by cross selling and promoting additional products and services.

Customer Service Assistant

Simply Remona
Berlin, NJ
10.2019 - Current
  • Answered customer questions about product availability and shipment times.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Managed shop + incoming calls each day with utmost professionalism and knowledgeable service.
  • Submitted completed orders quickly to maximize delivery efficiency.

Education

Bachelor of Arts - Human Services

Goldey-Beacom College
Wilmington, DE
04.2022

Skills

  • Counseling/Teaching
  • Communication Skills
  • Customer Interaction
  • Computer Proficiency and Microsoft Office
  • Merchandising and Display
  • Excellent Written and Verbal Communication

Volunteer Experience

  • Behavioral Health Tech (Eastside Charter School DE) : Helped kids that misbehaved through counseling, behavioral and anger management. I did a lot of 1 on 1’s teaching kids simple kindergarten fundamentals.
  • Brandywine Volleyball Club: Head travel coach
  • Women in Sports Day: Every year my collegiate volleyball team talks to girls at nearby schools to help inspire and motivate youth to believe in themselves and strive for success.
  • CCU Day Care and Before/Afterschool Program: Cooking, cleaning, mentoring, supervising, and teaching kids.
  • CCU’s Food Bank: Stocking shelves, inventory, and distributing food to people.


Accomplishments

  • 2x Third Team All CACC Award for Volleyball
  • 2x Back-to-Back Moorestown All-Star Award
  • 2019 Goldey-Beacom Women’s Volleyball Offensive MVP

Timeline

Kids Lead Brand Associate

Old Navy
02.2021 - Current

Customer Service Assistant

Simply Remona
10.2019 - Current

Bachelor of Arts - Human Services

Goldey-Beacom College

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Shayla Boyce