Summary
Overview
Work History
Education
Skills
Timeline
Generic

SHAYLA COLE

CANAJOHARIE

Summary

Experienced with providing comprehensive care and support to diverse client populations. Utilizes effective communication and interpersonal skills to foster positive relationships. Track record of maintaining safe and supportive environment tailored to individual needs.

Overview

10
10
years of professional experience

Work History

Direct Support professional

Liberty ARC
07.2022 - Current
  • Input data based on goals
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Assisted people with daily living needs to maintain self-esteem and general wellness.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Participated in ongoing training opportunities to stay current on best practices in disability support services.

Unit Supply Specialist

Vermont Army National Guard
01.2016 - 06.2024
  • Reviewed supply policies, plans and procedures to resolve issues impacting logistics operations and supply accountability.
  • Maintained accountability for assets valued in excess near $1 mil.
  • Spent nine months overseas, overlooking supply operations while on deployment.
  • Served as a non-commissioned officer in charge of up to 4 soldiers.
  • Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
  • Planned and conducted annual section training.

Receptionist

Wellnow urgent care
02.2022 - 07.2022
  • Received incoming patients, signed them in, and directed them to their destinations.
  • Preformed administrative and clerical tasks.
  • Handled incoming/outgoing telephone calls.
  • Utilizes medical software to sign in patients, and process insurance.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Associate

Panera Bread
03.2019 - 08.2020
  • Mentored and coached other team members to meet daily sales goals.
  • Managed customer relations and customer service through daily communication and interaction.
  • Worked as a cashier, line worker, prep, and helped to train new hires.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.

Recruiter Assistant

Vermont Army National Guard Recruiting And Retention
03.2017 - 08.2019
  • Promptly corresponded with applicants, coordinated and conducted interviews.
  • Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
  • Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
  • Communicated with applicants across various stages of hiring process.

Education

High School Diploma -

Chazy Central Rural School
Chazy, NY
06-2016

Skills

  • Time management
  • First aid and safety
  • Client support
  • Decision-making support
  • Relationship building
  • Team collaboration

Timeline

Direct Support professional

Liberty ARC
07.2022 - Current

Receptionist

Wellnow urgent care
02.2022 - 07.2022

Associate

Panera Bread
03.2019 - 08.2020

Recruiter Assistant

Vermont Army National Guard Recruiting And Retention
03.2017 - 08.2019

Unit Supply Specialist

Vermont Army National Guard
01.2016 - 06.2024

High School Diploma -

Chazy Central Rural School

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