Shayla Devereaux

• Trained new employees on company policies, liquor laws, and best practices to maintain a high level of staff competence.
• Monitored industry trends to stay informed on emerging products and adjust purchasing decisions accordingly.
• Conducted regular audits of stock levels, maintaining optimal inventory levels for efficient store operations.
• Managed daily operations including opening procedures, cash handling, and overall store appearance.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Processed payments and reconciled accounts with precision.

Organized and maintained product displays efficiently.

Assisted customers in resolving product-related concerns.

Maintained cleanliness consistently.